Our Customer stayed here in November 2010
I have stayed in the Leonardo Residenz 3 times on solo business trips. Most recently I stayed there with my wife for a few days city break in Oct 2010. As we were arriving in Munich quite early in the day I had contacted the hotel in advance and confirmed that we could store our bags in the luggage room until check-in. When we got to the hotel we were told there was a suitable room ready so they very helpfully let us check in early, which was most appreciated.
The hotel is in a fairly quiet residential area, with 3 supermarkets (a Netto and 2 Penny Markt) and a good, cheap Internet/Call shop very close by. Good U-Bahn and tram connections within 5 mins walk. Hauptbahnhof & Sendlinger Tor are only a few U-Bahn stops away, so all tourist sites are easily accessible.
Though the rooms are a bit on the small side, they are very clean and have almost everything you need, including a small self-catering kitchen unit in some rooms. We did not get a room with a kitchen this time, but this was not a problem as we planned to eat out all the time anyway.
The room had a desk, table, armchair, safe, trouser press and enough wardrobe space and hangers. Bathroom had shower only, no bath, with liquid soap and shower gel provided, and plenty of hot water. Room was cleaned on a daily basis, with towels, etc, replaced as required.
The self-service breakfast buffet is very good with both cold and cooked meat, eggs, fruit, yoghurts and lots of bread and cereals. Some days it can get very busy and a bit chaotic, with the staff struggling to arrange clean tables again and deal with requests for coffee. It is worth booking a B&B rate as other guests told me that the breakfast was expensive if bought separately.
For once I got to use the small sauna area, which is spotlessly clean and well laid out, with lockers and plenty of clean towels provided. The sauna seems to get switched off at 10pm. The fitness area is tiny and has 2 bikes and one stepper.
Since my previous visit in Feb 2010 the hotel had changed the televisions to high definition flat screens. The free internet in lobby was also a welcome addition, though it is in an awkward place beside a small ramp and in front of one of the lifts.
The hotel lacks a number of 4* hotel frills, e.g. room service, and in-room tea/coffee making facilities, and the decor and carpets in the corridors looks a bit tired, and may not be ideal for some business travellers. Overall I have always found the Leonardo Residenz to be comfortable, convenient, welcoming, and excellent value for money. I would recommend this hotel to anyone looking for a good value hotel in Munich, and I already plan to stay there again on my next trip before Christmas.