We stayed in the Ardilaun for 1 night recently. From start to finish we were delighted with our choice - the bright airy reception area hits you as soon as you get in - fabuous. We were there for a surprise party so there were a number of us staying - we had our 8 month old with us but had no problems whatsoever. The cot provided was clean & in good condition (babs slept through the night so that was good!), highchair in the restaurant was fine too. The babysitter we booked was on time, very reasonable & very good with babies (a retired nurse so very experienced also). Our meal in the Camilaun restaurant was superb - service was excellent (there were 15 of us), choice on the table d'hote menu was fantastic & they even organised a cake for us (which they decorated, put candles in, sliced & boxed up for us). The waiting staff were excellent - attentive without hovering and no request too big or small.
One minor complaint I would have was in relation to our room & its location. We were in a room near the restaurant & the lift - it was an old lift and so we could hear it cranking up every time it was called - throughout the night! We however didnt hear anything from the very large wedding party that was on in the hotel that day. Having said that though, some of our party who had rooms on a different side of the hotel could hear the music from the wedding well into the small hours & found that some of the rooms weren't as soundproofed as they might have liked! However all in all, we were all very happy with the hotel & the staff.