I did not think this hotel was 4* quality, and i am very glad that i only paid the rate quoted on this website as really the hotels normal rates are very expensive for the type of hotel it is.
The staff in the hotel bar were not very friendly, there was a situation where one of my friends dropped a drink on himself and on the floor when bringing the drinks to the table, he then apologised for making the mess and the bar man asked for more money to replace the drink? hense we did not return to the bar after that. The leisure centre was not up to the 4* standard, the pool was like been in a barn, very unlike the Carlton that i have experienced in Ballinasloe. The room was average but the room my friends were staying in had a terrible smell of smoke in the room and especially on the towls which we did report to receiption who said they would change the towls which they did not.
On the good side, I could not fault the restaurant what so ever if was lovely and the staff there were very nice. The Spa was lovely but was expensive.
Overall i really would not go back to this hotel as feel that it is very expensive for what you get.