Ballinasloe Hotel Reviews

I sent my parents here for a present. They could not get into their hotel room on arrival as there was a problem with the cards. After a member of staff rechecked and tried to reprogramme the door they had to go to the hassle of being rechecked into another room. The smoke alarm went off 3 times at 6 in the morning, upon check out the only thing they recieved as conpensation was a €30 vouvher off a spa treatment in the hotel and the treatment must be over 1 hour long (thus is dearer). Neither of them have ever had a spa in their life! ! This to me is not good enough, they were back home by 11am the following morning so the relaxing break i thought they would have was not to be. All that said they did say the hotel was lovely and the staff were nice.

Overall quite satisfied with the stay, which was for business reasons. I spend most of my working week travelling for business and as a consequence stay in a lot of hotels. Reception staff were friendly and helpful and I wasn't unduly delayed on check in or out. However some items I did notice about the room were the fact that a bulb was missing from a bedside light, the hot water took some minutes to come through (possibly because the room was at a far end of a corridor)and a window outside the room door to the outside was broken with the result that it was quite noisy at times. Breakfast was good. I have no problem staying again.