Had to complain several times aboul things and nothing was satisfactorily resolved. Complained that hotel was cold, particularly my room but would not put haeting on. Hope I never have the misfortune to have to stay at this hotel ever again

The room was situated on the upper floor which to all appearances was directly beneath the roof. The room had a recessed dormer type window and sharply angled ceiling, making it impossible to stand upright on one side of the bed. There was also noticable water damage from a roof leak which had not been repainted. The room was very small, so the height restrictions where even more pronounced. On both nights stay I was distrubed from 8pm to 2am approximately by the sound of washing machines at various stages of cycle spin.