Our Customer stayed here in October 2010
We were at the Bristol Kempinski for five nights and it was a great experience. The staff could not have been more helpful. From the time time the taxi pulled up to leaving the hotel we were treated like royalty. The hotel deserves its five star rating for its staff alone. The lobby, bars and restaurants all looked five star too. However, we did not eat there as it was way too expensive for us. If you have the money to spare you would be dining in luxury. There are so many restaurants and cafes nearby to suit everyone's pocket so this did not bother us at all. We got a great deal on Roomex repeat and that is why we went there. We were happy enough with the room for the price we paid. It was spotless and the bedlinen was changed every second day and was of very high quality. We were also supplied with a bathrobe and slippers and usual toiletries. It was the standard room but it could not be awarded five stars. However, it was really fine. All in all I would definitely stay there again if I got the same discount. I have no hesitation in recommending it as the location is superb and it is one of the nicest hotels I saw around. Taxi rank and buses for sightseeing all outside. Train and underground points only a short walk. Lots of shops and the Europa centre with its Irish Pub only 10 mins walk. The pool and sauna was great and again staff very helpful.