I have stayed at the Carlton before and really enjoyed it, this time we encountered a few problems, but it still wouldn't put me off staying again. We stayed for 2 nights and in that time, we had to move twice. The first time was because as my husband was just about to take a bath, he noticed a dark rim of dirt around the bath. The second time we were in our room and noticed a foul smell coming from the bathroom - it was so bad that we couldn't go into our room at all, so we were moved again (something to do with the drains apparently). The staff were nice about it, but it does spoil things a bit! However, these things happen.
The location is lovely and breakfast is good, with a nice variety of food etc. and the staff are very helpful.