Our Customer stayed here in December 2011
Stayed for two nights in the middle of December 2011. Hotel seemed busy, possibly with Christmas parties. Arrived in the early hours of Saturday morning, efficient check in. Was given a lower-ground level room. Wondered if that's where they put folks that booked through an outside agent. At least, it was quiet in that area and the room was very good. No complaints generally, except for parking at the front of the hotel. It was difficult to find a spot. There seemed to be a multi-storey carpark as well, but I was driving a high van so this was not an option. Essentially, parking may have only been an issue for me and my van :-)
Staff were very friendly. Meals were good. The breakfast was standard fare, but I've no complaints. I had an evening meal on Saturday evening and it was very good. A reasonably good choice was to had from the set menu. I went with duck to start, lamb shank as a main, and Xmas chocolate log for dessert.