Comfort Gare De L'est Hotel Paris

The room was so small that we didn't have room for our suitcases. There was no cups, knifes, plates for breakfast.

My friend and I arrived at the hotel to check in at 1.00pm on the first of our two night stay and we were told that our twin room was not ready until 2.00pm. We said that was no problem, we would go for lunch and come back later. When we returned later, we were given the key to a double room and we immediately said that this was not satisfactory, as we had booked and paid for a twin room and the staff were fully aware of this fact. We were told by the staff member as a compromise that if one of two parties did not check in by 8.00pm we could have a second double room free of charge and if not, he would arrange for a refund of one night. Upon our return, after 8.00pm. we were given a second double room. This room was by far below standard. The curtain was hung on two hooks either side of the window and the bulbs in both lamps were broken. However, we accepted it as by this time it was very late and we had been travelling for 16 hours. When we returned to the hotel for our second night, we were given a twin room. However, the window handle was broken which made it impossible to open and the showerroom extractor fan was on constantly all night. We will NEVER stay here again. Photographs of all rooms available.

Perfect location. Stayed there third time within one year. Felt safe and rooms were clean and cleaned every day. Superb location! Walking distance to good nightlife area as well as to louvre and Notre Dame church. 3 metrolines in 100m from hotel. Rooms are small, no fredge which is only minus point for me.

Friendly

Comfort Gare de l'est is a nice hotel - basic but good. It seems on first appearance to be in a bit of a rough area, but it was fine, and once we had found the hotel (it is a bit further from the Gare de l'est station than the name suggests) we felt comfortable immediately. The receptionists were consistently friendly and spoke good english. Breakfast was a splendid chaos of croissants and coffee flasks. There is a charming narrow courtyard and the lift clings to the side of this - our daughter loved it. Our room was tiny but very comfortable. We had a loft room with a little wooden stair case that goes up to a kind of mezzanine that has a second bed. The only fault is that the shower leaks over the edge of the bath due to perished sealant and an inadequate shower screen. This has obviously been going on for a while as the damp had crept into the carpet in the bedroom and started to rot the furniture! This is a shame as it is a simple problem to fix and spoils an otherwise lovely little hotel.