Crowne Plaza Birmingham Hotel Reviews

4 out of 5

We travel from Birmingham Airport to New Street Station and it was only a 5 minute walk to the Crowne Plaza. The staff were friendly, courteous, and very helpful. We had booked a double room with 2 single beds and got a lovely room with two queen size beds and tea and coffee facilities in the room with ironing board and iron. Breakfast was self service and lovely. It was only a 5 minute walk to the town centre which was great and Broad Street was also only a 5 minute walk. We thoroughly enjoyed our stay in this hotel

3 out of 5

For the room rate I can't really complain but there were a number of gripes: air con/heat unit in room wouldn't switch on; breakfast fare not particularly of a high standard and far too long waiting at check-out time to be served. Wouldn't see a Crowne Plaza as somewhere worth paying extra for in the future at home or while travelling abroad.