Our Customer stayed here in September 2011
The hotel was ideally located and the shuttle service was much appreciated. The only cocnern was that the room was a 'smoking' room, I had not asked for non-smoking as the option was not given to me initially when I booked. Normally, a non-smoking room is allocated unless a smoking room was specifically asked for. There was a very strong smell of smoke in the room and I could smell it everywhere, however I did not ask to be changed so I concur it was my fault. I arrived very late and was exhausted so did not have the energy to request a change. However, all other amenities were excellent and the room (apart from the smell) was large and lovely. It is a lesson well learned about requesting a non-smoking room.