Our Customer stayed here in August 2011
no four star hotel !! . we asked to be moved from our first room, it was a pokey attic with no views. the next room was bigger but the 2nd window had a sign up in it, do not open !! .the showers were a disgrace no power in them . the leisure center had broken lockers , the toilet doors had no locks either. the steam room was closed, sign on it said out of order !the so called hot tub was covered over and the door locked. it was a joke a filthy dirty place. the most disappointing hotel break we have ever had. this hotel had 4 star prices with 2 star attitude. its disgraceful .