A clean hotel with very helpful staff.
I was concerned about the hotel before I arrived after reading terrible reviews online but I had an early flight to catch and no choice. However, I was pleasantly surprised at the kindness of the staff, my wake-up call was right on time and when I wasn't down in half an hour they called again to make sure I hadn't fallen back asleep. They had also prepared a light breakfast though it was 4:30am and their kitchen is only suppose to open at 6am. They also had to shuttle bus waiting for me.
There was also a note in the room saying that the hotel is aware of it's bad repuation and aiming to improve it's service. I think it might be under new management, I'm not sure but the room was clean, the people were nice, a perfect hotel while in transit.