Chicago City Centre Hotel Reviews

Great hotel, rooms are small enough but the location is second to none! Nice staff & good service- would def stay again and would recommend to friends!

great hotel, lovely staff and great location

Really enjoyed our stay at this stay. Staff were very friendly and helping during check in and throughout our stay. Hotel is a great location and our room was spacious, comfortable and tidy. Would gladly return to stay on our next visit to Chicago.

Great location and very good rate. Rooms were very spacious. Location was great and being a first time visit to Chicago this helped greatly as Michigan Avenue and shopping was just a few steps away, John Hancock Centre just across road so get full view of the city instead of going to Sears Tower. We did not eat breakfast in the hotel as it was a room rate only but there was a great Italian Deli across the road in the John Hancock Centre which was great and wonderful selection of food. Also across the road was the Cheesecake Factory so great for nighttime food also. Have been to the Cheescake Factory in San Francisco and also now in Vegas and Chicago is different atmosphere but same good food. Would visit Chicago again as had it all shopping, food, nightlife, friendly people and lovely city to get around and walk around. Take a trip towards the River Walk as great to just stroll along or stop at one of the many cafes and bars and enjoy the city's atmosphere.

This hotel is a really good hotel and is in a great location, on the Magnificent Mile. Great for restaurants and shops and within walking distance of Navy Pier and the Hancock Observatory. The Grill restaurant and bar downstairs in the hotel is a huge plus - great food and cocktails without having to go out if you are feeling lazy! The Chesscake Factory is also right beside the hotel; as is a great little coffe shop/deli which does the best muffins and a really great 'jumbo breakfast' for €5. The hotel itself is very busy, which means you often have to wait at check-in, but they are quite efficient. The rooms are lovley, really clean, well decked out and spacious. We could not fault the hotel room or its loctaion. On a negative, the door guy was really rude when we asked him questions about where to find particular places we were looking for...not what you expect in a hotel of this standard. There is a transfer service (which you have to pay for) from the hotel to O'Hare, evey half an hour, and on a busy traffic day, it's great, as it's fixed price. The conceirge is also great - very helpful. We would definitely stay here again.

Excellent location, very friendly helpful staff, clean, large & comfortable rooms. Only flaw is prices in restaurant glass of orange juice 5.50... Otherwise great stay had by all of us...

This is a very good hotel in an excellent location close to the "Miracle Mile" in Downtown Chicago. The welcome I got was very friendly at reception, and all the staff were very warm and friendly to me during my stay there. The room I had was large and had a great view out over Chicago. There was also a coffee maker and sachets of coffee and milk. In the lobby there were 2 computers with free internet for guests to use and this was very handy. The main street (Michigan Avenue) is about 4 minutes walk away from the hotel, and in the other direction, Grant park and the Loop is about 15 minutes walk. It was a nice safe area, and I didn't have any worries walking around the hotel area even later in the night. When you check in, they give you a really useful information pack, with maps and guide books for all the places to see in the city. If you are coming from O'Hare airport, take the Blue line to State and Lake and the hotel can be walked from there in about 15 minutes. I would definetly use this hotel on my next visit to Chicago.