We enjoyed our stay very much, although it was only for one night. The foyer in the hotel is very welcoming and decorated beautifully. Staff were very helpful and pleasant especially in the breakfast area. The room was immaculate and bed linen was perfect. The bathroom although it was small and compact, it did contain everything required. Would definitely recommend this hotel to anyone who would like an enjoyable stay in Cork and also because of the convenience of the location of the hotel.

The hotel check in staff were great & we were all quickly checked into our 4 rooms with no hassle, we found the reception staff to be very helpful with our many queries & requests to book taxis for us. It’s an old style hotel with a lovely reception area - we had 4 rooms booked & all of them were very different shapes & sizes but all had the same facilities. The view from most of the rooms wasn’t great when I complained I was told that as the hotel is in such a good location it has been extended over the years hence the lack of a view but the rooms are still nice & comfortable. The hotel is in a great location no need for taxis after a night out, only 5 minutes walk from the Bus station & 15 from the train station. Breakfast was lovely & it was an added bonus to have this included in the already great price! I would recommend this hotel to others.

Stayed here last weekend with my wife. The double room was very large and the breakfast was excellent. Great location in the city,close to loads of pubs & restaurants. Parking is a 5 min walk away but that wasn't a problem for us. The staff were very helpful and pleasant. I would definately stay here again.

We had a double room for one night. The hotel was very nice, the staff were friendly enough and the room was clean and spacious. The bed was quite small and therefore not as comfortable as we would have liked. The hotel is very central and it was only a couple of minutes walk to the shopping areas. It was a Saturday night and there was a wedding reception being held in the hotel that day. We found the noise extremely bad and we could nearly feel it reverberating around the room. It continued until nearly 3am and we were very happy to finally be able to go asleep. Don't get me wrong, I do realize that if you go to a city centre hotel there is going to be a lot of noise from outside(which there was) but unfortunately we had not counted on the unbelievable thumping sound. I do not want to put anybody off this hotel as it is a lovely hotel and as I said earlier the staff were very good, the food at breakfast was very nice and it was lovely to relax in the comfortable couches in the bar in the early evening and have a pre-dinner drink. But I would say that if you are going to Cork with the intention of a good nights' sleep, Do Not Go to this hotel. Otherwise, it was a very pleasant experience and we thoroughly enjoyed our stay in Cork.

Overall my stay in The Imperial was a pleasant one. However, there are a few points to be noted. View from room was dreadful. Room 242 refers. There seemed to be a mini roof in the middle of it and it was badly in need of paint. Reception staff are only friendly when you are actually at the desk. One girl (trainee) couldn't handle our check in as my voucher said 2 nights yet they had only one on file so she called in 'the big guns' - her phrase. Not very professional. Also, any time you walked by reception my friend and I would make a point of saying hello. Sadly, your reception/concierge seem to lack basic common courtesy and fail to understand that it costs nothing to acknowledge a person. The attitude of your Duty Managers leaves a lot to be desired. I am referring to the Male D.M. who was on duty on Sunday night. The way he spoke to staff was dreadful and he actually treated customers in the same manner. He walked around with such an arrogant attitude and instead of greeting guests, snarled and basically gave the impression we shouldn't be there. I have to single out 2 members of staff. Kasia in the restaurant. She was just so friendly and polite without being intrusive and was a pleasure to deal with. I would also mention Bianca in the bar, who was friendly, pleasant, courteous and although busy, had time to make people feel welcome. I couldn't fault the cleanliness and the food was lovely. Overal a very enjoyable stay and I will be back but a few lessons on common courtesy to some of the staff wouldn't go amiss.

The Imperial lives up to its mantle of the best hotel in Cork City Centre, the Staff, the Ambiance and the food are superb.