Roomex Customer Rating

4.8
out of 5
Customer rating is 4.8 from 5
Based on 4 Reviews
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Hotel Facilities

  • Baby sitting
  • Beauty parlour
  • Car parking (Payable to hotel)
  • Car rental facilities
  • Coach parking
  • Disabled facilities
  • Early check-in
  • Laundry facilities
  • Lifts
  • Lobby
  • Porterage
  • Room Service

Room Facilities

  • Automatic wake-up call
  • Connection for laptop
  • Direct dial phone
  • Hairdryer
  • In-house movie
  • Internet via television
  • Radio
  • Satellite television
  • Television
  • Trouser press
  • Voltage

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Imperial Hotel And Spa Hotel Cork

South Mall, Cork City, Ireland

Here are the latest reviews for Imperial Hotel And Spa Hotel, Cork

Imperial Hotel And Spa Hotel
SOUTH MALL, CORK CITY, Cork Ireland
Imperial Hotel And Spa Hotel
Overall my stay in The Imperial was a ...
Overall my stay in The Imperial was a pleasant one. However, there are a few points to be noted. View from room was dreadful. Room 242 refers. There seemed to be a mini roof in the middle of it and it was badly in need of paint. Reception staff are only friendly when you are actually at the desk. One girl (trainee) couldn't handle our check in as my voucher said 2 nights yet they had only one on file so she called in 'the big guns' - her phrase. Not very professional. Also, any time you walked by reception my friend and I would make a point of saying hello. Sadly, your reception/concierge seem to lack basic common courtesy and fail to understand that it costs nothing to acknowledge a person. The attitude of your Duty Managers leaves a lot to be desired. I am referring to the Male D.M. who was on duty on Sunday night. The way he spoke to staff was dreadful and he actually treated customers in the same manner. He walked around with such an arrogant attitude and instead of greeting guests, snarled and basically gave the impression we shouldn't be there. I have to single out 2 members of staff. Kasia in the restaurant. She was just so friendly and polite without being intrusive and was a pleasure to deal with. I would also mention Bianca in the bar, who was friendly, pleasant, courteous and although busy, had time to make people feel welcome. I couldn't fault the cleanliness and the food was lovely. Overal a very enjoyable stay and I will be back but a few lessons on common courtesy to some of the staff wouldn't go amiss.
Imperial Hotel And Spa Hotel
SOUTH MALL, CORK CITY, Cork Ireland
Imperial Hotel And Spa Hotel
We enjoyed our stay at The Imperial in ...
We enjoyed our stay at The Imperial in Cork,Ireland. Nice comfortable room ,friendly staff and breakfast was very enjoyable. The hotel is very central for shopping and nightlife, it's own bar is very popular and worth a visit as is the restaurant! All in all a very enjoyable experience enhanced by the excellent rate and service offered by Roomex. We would definitely use this hotel again and would book with Roomex.
Imperial Hotel And Spa Hotel
SOUTH MALL, CORK CITY, Cork Ireland
Imperial Hotel And Spa Hotel
The Imperial lives up to its mantle of ...
The Imperial lives up to its mantle of the best hotel in Cork City Centre, the Staff, the Ambiance and the food are superb.
Imperial Hotel And Spa Hotel
SOUTH MALL, CORK CITY, Cork Ireland
Imperial Hotel And Spa Hotel
Just back from our stay in the Imperial ...
Just back from our stay in the Imperial Hotel in Cork City, it was wonderful. Great ambience from the minute you walk in the front door, staff on reception are always very friendly, decor looks stylish throughout. We booked into the spa it was really worthwile,I would recommend it to anyone a real treat. The breakfast was included a really good spread, full irish or continental. I would not hesitate in recommending this hotel to anyone who is looking for a great central location in cork city witha great atmosphere.