We enjoyed our stay at Jurys, however there were a few issues that could be easily resolved.
(a) Even though we knew approximately where the hotel was located it it not very well signposted, coming from the west it is not clear exactly where the hotel is located, some additional sign-posting or the Hotel name at the front of the holtel would make a big difference.
(b) The location of the car-park is very unclear, and the access and egress process needs to be explained in advance of patrons arriving at the hotel.
(c) The use of the lift from the carpark, and using room key to get to the designated floor also needs to be explained in advance of arriving at the hotel.
The above are small issues, but would remove a lot of confusion and stress if explained in advance of arrival.