
4 out of 5
This was my second stay with Jurys Inn, Liverpool, and it proved just perfect for the purpose. Again the trip ( me to attend a conference ) was with a girlfriend, but I would recommend it for couples also. Its location at Albert Docks could not be more perfect for shopping, sightseeing, great restauraunts and bars. The whole area is revamped and we felt safe and relaxed, and enjoyed all that this part of Liverpool has to offer, including great walking , running down by the great Mersey.
Reception staff were friendly and helpful, but it is a busy hotel, and there was often a bit of a wait to be attended to. The hotel seems to attract large groups, and they tended to mill around reception. It is a large area, so it wasnt really a problem, but more staff required?
Our twin room, faced the new ferris wheel and unfortunately the generator for this did hum all night, so I would ask for a room at the back of the hotel for my next stay.
The toiletries and towels leave a lot to be desired, both very poor quality, and this should be changed as soon as possible. Two thin, tired, small Bath towels and two small hand towels are definitely not sufficient. Neither the towels or soap supplied in a dispenser just not in keeping with the standard of this otherwise good hotel. Bathroom and bedroom a good size, with good linen, ligting and more than adequate storage space. However, the houskeeping again let them down, dirty cups ( kettle teas coffee supplied) were not removed or replaced on room cleaning.
Breakfast was really good,entirely self service, fruit, juices, cereals, hot , cooked food, cheeses etc. The bright location, together with unobtrusive staff ensured the area was quickly replenished and cleaned. There was a good throughput of guests, but all was streamlined.
I will definitely be back, to visit the sights I missed this time, and to enjoy this great location. I will continue to recommend Jurys Inn to family and friends, but be sure to book away from the ferris wheel!