The Kensington Hotel London

Having stayed here a few years ago, we were pleasantly surprised to see how well the hotel had been upgraded; the new decor is very well done, although maybe a bit too dark.

We had an excellent weekend. Great location, plenty of transport nearby and lots of restaurants. Hotel very well run. Very cosy and friendly. Staff excellent. Rooms very good and great service in the rooms. We loved the healthy breakfast and sitting in the lobby having a drink in front of the fire. We are recommending it to our friends and will definitely be staying there on our next visit.

Lovely little hotel, friendly staff, great location. I will go back providing I still get the rate I had.

Good points 1. Location - Kensington is a fab location with park and museums nearby and tube stop within walking distance of hotel for easy access around city 2. hotel very clean and beautifully refurbished 3. rooms slightly on small side but very comfy and had everything needed - robes, slippers, good hairdryer, t and coffee making facilities, safe, wall mounted flat screen tv, umbrella etc 4. bar and lounge areas very relaxing and plenty of chairs/sofas 5. very pleasant staff 6. free internet access in lobby area 7. ate breakfast only in hotel. food fabulous 8. nibbles served with drinks in bar - a nice touch bad points 1. 20 minute wait for coffee in bar on sunday evening (around 9pm) . Seemed to be very slow between kitchen and bar. Bar drinks quicker to be served 2. noise - we had 2 rooms, one close to lifts and other further down corridor. The occupants of further room had no noise issues at all. Room near noted paper thin walls, could hear tv in next room very late at night, and could hear other guests knocking on doors and doors opening and closing on corridor. Might need some more sound proofing fitted. Luckily the guests staying in hotel are not inclined to be late night noisy revellers and noise, while it did wake us up, didnt interfere with enjoyment of facility. 3. Rooms inclined to be on small size and Bathrooms very small but again nicely finished. A note of CAUTION for anyone with any mobility problems. One of our Bathrooms would not have suited anyone without full mobility. The shower was an 'over the Bath' type. The shower screen was over half the Bath width leaving the access to the Bath very tight. This coupled with quite a high side on the Bath would make it impossible for someone with back problems to use the Bath or shower. by contrast the second room had no Bath but had a double shower with a waterfall showerhead which was fantastic. Check out the Bathroom in your assigned room suits your needs. overall a definite recommendation and we will use this hotel again

We stayed in Jurys Kensington. I picked Jurys having had very good experiences in other Jurys hotels but was a bit disappointed at the 'faded grandeur' of the hotel considering its wonderful location in Queensway. I think the twin room we had was the smallest room I ever had in a hotel! All was adequate though though except for the fact that the Teasmade facilities didnt seem to include ordinary Tea! Both mornings I fancied a cuppa and had to make do with either Herbal teas or the very aromatic Earl Grey. I was gasping for a good old fashioned cup of tea. I have to say though that the Concierge service in the hotel was SUPERB. I have a mobility difficulty and the assistance I received from the various Concierges I encountered there for the weekend made a huge difference to the whole trip. Nothing was too much trouble. I had hired a mobility scooter for my stay, they stored it for me, lifted it in and out of the hotel and generally 'took care' of me. I'm sad that now Jurys is closing for a 're-build' that such wonderful staff will be looking for work but I'm sure that they'll receive glowing recommendations enabling them to get work elsewhere very quickly.

We really enjoyed our stay at this hotel. We were there for the weekend. The location was ideal & very central. The rooms were a bit dated but you couldn't fault them in any way, being clean and tidy with the usual comforts, Staff very friendly, all in all, a very relaxing and enjoyable stay !