we stayed at the hotel for a total of 9 nights. the initial 3 nights were booked on the internet the next 4 in the hotel and the last 2 booked over the net. The initial 3 were fine as they were prepaid but after that things just went downhill. We were quoted different prices off each different staff member and by the end ended up paying way over the odds for our stay. this perhaps we could of gotten over if the people at the front desk had of been more accommodating and at least trying in some way to understand our predicament. The hotel itself was standard enough and having stayed in other hotels in Rio I would not recommend this, more reasonably priced accommodation is equally as comfortable and much more pleasant