London Gatwick Airport Hotel Reviews

Very handy to have right on the airport!

Nice room, comfortable bed, good shower - what else do you need overnighting for a red eye flight?

First time booking with Roomex.com..Excellent service and have already told some of my friends...Many thanks...Robert

Transport from airport to the dooor and back and the service within the hotel excellent, would like a safe in my room

The biggest drawback of this hotel is the lack of a public room if the bar or dining room are not open. Catching a flight in the late afternoon, there was no place to wait in the hotel after checkout at 1100. We were obliged to go to the airport and wait there. The room stank of cigarette smoke. Hot water was intermittent. Breakfast was OK.

Very good service, clean comfortable accommodation, convenient location.

Close to airport, room was very nice (although would prefer to get double bed not single) and slept well. Food was great, as was restaurant service. Free wifi in the lounge/lobby would have been a bonus as would a free shuttle bus. Would stay there again.

Was pleasantly surprised with this hotel. Booked it as it is near Gatwick Airport and 8 of us were travelling on to Las Vegas for a 5 day trip the following day. The room itself was more than spacious, very quiet, clean and comfy. The staff were very helpful and friendly and will definitely use this hotel again. Good for a 3*.

The single bed which was put into the family room for our son was not in great condition and the quilt which was torn did not come with a quilt cover, not very hygienic.

Hi Stayed at hotel for one night with 1 other adult and 1 child Very impressed with Hotel, it is very near south terminal shuttle bus area and could be walked easily in 5 minutes, a shuttle bus also goes every 20 minutes for 2 pounds. Staff are lovely, very friendly and helpful, Room was good size, clean and well conditioned, only small grip is tey provide a bottle of water which if you use is 3.50, so I suggest you buy one in shop nearby. Bar is fine as hotels go and food menu seems reasonable, you can get bar food or eat in restaurant. There is a gym which is spotless with towels provided and plenty of free weights and machines.

I chose this hotel as I required overnight accommodation as I arrived in Heathrow at approx. 19:45 on a Saturday evening and had a 6:50am flight from Gatwick on Sunday morning. I based my choice from a list of options based on price, proximity to Gatwick and a regular shuttle bus service to and from the airport. I required nothing fancy - just a nice room, a clean bed and the usual en-suite bathroom/shower to freshen up. Unfortunately I was very disappointed. When I arrived all I wanted was to go straight to my room. What I found was nothing like the images on your website. My room (No. 12) was very small (6ft x 8ft approx). The bed took up the full depth of the room along one side wall. The space to the dressing table was little over 1 metre. The en-suite was tiny, with a very tight squeeze to the sink. A notice said to run the hot tap for some minutes to get hot water. Most disappointing and annoying of all was the shower. The was not very clean, it did not turn on the water, it came off the fitting easily, to reveal a rusty fitting and even when secured with toilet paper (only material available) all that resulted was a trickle of water from the fitting and nothing from the showerhead. To my great disappointment I could not have a shower either on arrival or on the following morning. I reported the shower problem to the night porter on checkout. I got no apology or anything, he just said he would report it. Breakfast was included in the price but a I was leaving at 05:00 in the morning, this was not of any interest to me. Maybe I would have been surprised by this but I wonder! Any saving graces - not many. It is relatively cheap but so are others in the area. The room was reasonably clean but nothing exceptional. Overall a big disappointment and there is no excuse for something so basic as a shower that just doesn't work.

A little dated, but clean and comfortable, and good value for money. My single room had a strange window, that at first I took to be a false window, as all I could see out of it was a landscape print. It was only when emerging from the bathroom, after taking a shower, that I realised that the landscape print, was actually on the wall of the corridor opposite my window, and that the window let out onto the corridor, which both myself, and the Japenese lady passing, as I energed from the shower, felt was very strange.

This Guest House was very basic, but satisfactory for what we paid. It was in a nice location and very close to the airport. The staff were very helpful.