The staff were lovely. Greeted by a lovely friendly receptionist. My complaint was that the room was not cleaned properly. On entering the room it seemed ok. I then took a shower and noticed that the shower curtain was dirty - splashed with brown splashes. The white wall tiles were also dirty - there was yellow shower gel or shampoo on the walls - from the previous guest I would imagine. There were also hairs on the wall. The towels looked grey. And even the bed linen - mainly the pillow cases looked old! Considering this is a new hotel I was disgusted.
Just when I thought it couldnt get worse, room service delivered my breakfast. The girl who delivered breakfast to me was amazing - smiling, pleasant, efficient - a credit to the hotel. I ordered scrambled egg - it was very strange looking - the edges of the congealed mess had a green/blue hue to it. I have no idea what this is or means but there was no way I was eating it.
I filled out a form on leaving and expressed my disappointment.
I will not be returning to this hotel. I am not overly fussy, but I do insist on basic hygiene.