this hotel was nice and clean. rooms were basic, but no complaints, they were comfortable and very reasonably priced!

Stayed Tuesday 30th Sept and Thursday 2nd October. The problems were mainly associated with the stay on 30th Sept. No sheets on fold out bed. Given key of another room to get sheet - self service! The big TV did not work. The carpet next to bathroom was wet - shower was leaking water. We were told at reception wireless interenet was available on the ground and first floors. We had to enquire later why we were not able to log on to be told we had to get a user name and password. Why were not told this during our initial enquiry? Incidentally the female with glasses I was dealing with was so 'frosty' and made no eye contact whatsoever. A dreadful front of house personality. (The more casually dressed female with glasses was so much better). The breakfast service was dreadful - there were so many things not availalble and the tables were not fully setout for breakfast. When we returned for our second night we were being given the same room and we said NO thanks. I may have not covered all the problems but you get a flavour of what we experienced!

We really enjoyed out stay at this hotel. It is only minutes from Pisa Airport and from the centre of Pisa. The hotel offers regular free transfers to and from the airport, I would recommend you book this in advance as there are limited places. The rooms are modern, well equipt, clean and tidy. We travelled with a young child and the staff were extremely helpful and accommodating. All in all, a very relaxing and enjoyable stay !