Nh Alcala Hotel Madrid Reviews

Reception staff were very friendly, arrived before the check in ...

4 out of 5

Reception staff were very friendly, arrived before the check in time and they were very accommodating, they could see I was tired from an early flight and quickly found me a room. Later in the day I ordered room service which was delicious and arrived to my room by a smiley waitress who was very friendly quickly. The single room I booked was small but very clean and comfortable, enough for my one night stay. I was going to a wedding in Madrid and didn't know the area so the receptionist was able to show me on a map and even ordered me a taxi. The next day they allowed me to check out later than normal because I was attending the wedding. All in all the hotel is in a nice area, handy to the Metro Station Principe De Vergara and there was no negative points about my stay at all, I would recommend to anyone visiting Madrid for either business or pleasure. It is very close to the monuments and museums do perfect for sightseeing. Definitely a 4 star.