Look, the way it worked out with us was unlucky..... when we went upstairs the room was was still destroyed... this was at 12 at night after the u2 gig.... however the manager was EXTREMELY apolagetic and we recieved another bigger room instantly.... The next morning however when we were eating breakfest the waiter was just short of being rude... twice he slammed the teapots on the table... for what reason i dont know..... very good beds though