Our Customer stayed here in November 2011
This is my second visit to this hotel and it certainly lives up to it's reputation as a top rated hotel in Budapest. Located on a quiet square just off the centre of town, the hotel has easy access to Budapest's excellent public transport network, being about a minute's walk from the nearest Tram stop and about 5 minutes from the nearest Metro station.
The hotel itself was a 19th century palace and the original courtyard has been very cleverly converted into the lobby area, with the breakfast room on the floor below. Speaking of breakfast, you are really spoilt for choice, with a selection of juices (plus the option to squeeze your own), fruits, yoghurts, cheeses, cold meats, bread (sweet and savoury) and hot options of eggs, bacon, sasuages and mixed vegetables. Breakfast room can get pretty busy during peak times though, but the staff are always on hand, quietly and unobtrusively clearing tables and replenishing stock, so the whole process is quite efficient. After breakfast and until 5pm, guests have access to free tea/coffee and mineral water in the lobby lounge, an unusual and nice touch.
Staff are very friendly and helpful and are eager to make your stay as comfortable and happy as possible. Rooms are clean and modern and the entire hotel is maintained to a high standard. There are a couple of restaurants and bars nearby and the area is very safe for walking around, day or night.
I will have no hesitation in booking another stay at the Palazzo Zichy and look forward to visiting Budapest again.