I was worried about this hotel after seeing some bad reviews. We were staying for 5 nights while on a shopping trip to New York. This hotel is very old but our room was clean and comfortable and thats all we needed as were were only in it to sleep and shower basically! Couldnt fault the location - superb and within very easy walking distance of the main new york attractions and a 2 min walk from macy's. Dont go here if you;re looking for fancy but I would stay here again if you're looking for a reasonably priced hotel with a superb location.

We really enjoyed our stay in New York, the hotel was perfect located, good shopping, near subway and turist attractions. The rooms in the hotel was ok ( we were just sleep there )

The Pennsylvania Hotel in NYC was in an excellent location: macy's and empire state building one block away, madison square gardens right across the street and subway station right beside the hotel. It was less than 5 minutes walk to Times Square and Broadway. The room we had was very big with 2 double beds, sofa, tv cabinet, table and chair, 2 wardrobes and it was cleaned every day. The staff were very friendly to us. Use of the safety deposit box was free although as the hotel is quite large there was 1 or 2 times that we had to wait a little while for staff to come to us for this service. We had no delays checking in or out, although at times as we walked through the lobby during our stay the queue, sometimes, was quite large. I had seen bad reviews about this hotel before I went but my experience in March 2008 was very good, I would definately book there again. It's not a five star hotel but for the location and the price considering it's in midtown manhattan - it is a very reasonable hotel for NYC.

I thought the hotel was good value for money. The room we stayed in was very basic and the decor needed to be updated, however, it was clean and comfortable. It met my expectations and the price was very competitive. Location was fantastic. The staff were very helpful at all times. I would recommend to a friend and would stay there again.

The hotel has a very central location, across the road from Madison Square Gardens and around the corner from Macey's. The room was very comfortable and clean, the rooms were cleaned everyday and fresh towels left. I found the hotel staff very friendly and polite.

Rooms are clean but very basic. Check-in staff not very friendly and for one of our party checking in...very rude. Security not great...when you enter the elevators you are meant to show your card key to the security person sitting there but not once were any of us asked for our key. I'm not very fussy regarding hotels but this is one hotel where I won't be back!

Hotel was very central - right beside Macy's. When we checked in we got an upgrade to the Club floor which included free complimentary breakfast. Staff were very pleasant. Rooms were basic but clean.

Our visit was in Febuary 2007 and it was our first time in NY. The location was the main advantage of the Hotel Pennsylvania. It was within walking distence of the main attractions, Broadway, Central Park and Empire State Building and of course it was next door to Macy,s. The rooms were clean and comfortable and everything was run efficiently. I would recommend this historical hotel for a NY visit. I am looking forward to my next stay in the Pennslyvania