fantastic hotel really enjoyed the stay.Food excellent

The hotel had recently refurbished and the quality of the rooms were fantastic, albeit not finished off with lights in the units still to be fitted. The staff were very friendly and accommodating. We used the Bistro for dinner in the evening and ordered food at 8 pm and it arrived at 9.50 pm, after a few words with the waiting staff, who were very nice and tried to resolve the situation, however for five peoples fish and chips it was a bit of a wait, they did however give us a bottle of wine and the food on the house, perhaps some teething problems? They did also ask our room number, however to my knowledge there was no discount of the stay. Overall to be fair its a great hotel and would stay here again.

The problem with this hotel is that it is under reconstruction and refurbishment, which was not mentioned at the time of booking. It is almost impossible to negotiate one's way around it at this time and the internal directional signage is very poor. Old signs for reception point towards windows or blocked up doorways. To get from reception to the dining area and bar involved a trek through a maze of corridors. To get from floor to floor was only possible with great difficulty; corridors ended up in deadends and back you went to try the lift, which brought you part of the way. Great practice if you were interested in orienteering! We met many guests wandering the corridors trying to find their way around - it wasn't just us! Our party of four travelled from Wexford to Cork (three hours almost by car) to attend a wedding. I rang two days in advance to specifically request that we be facilitated by having somewhere to change our clothes and freshen up before going on to the church for 2pm. I was told that check-out time was 12.00 but they would put a note on the computer and would do what they could. We arrived at 11.15 and I again re-iterated our request. Nothing was available yet. Tried again at 12; still nothing. We eventually got one room on the fifth floor at 1pm. The two men changed first and vacated the room for the two ladies; there was no time for showers or anything, just change clothes. We had to leave at 1.40 to be at the church on time. The second room was available on our return from the church at 3.30 on the 2nd floor; had then to transfer luggage from room on 5th floor. I found reception was not all that helpful over this issue and felt that more effort could have been made.Surely everyone was not checking out at 12 or later; you would expect that at least some rooms would be available earlier than that, even on a temporary basis. On the positive side, the rooms themselves were quite good with good facilities. The 5th floor double had been modernised and had excellent shower facilities. The 2nd floor twin room was of an older vintage but was quite roomy and very satisfactory. The breakfast was good also the next morning. Staff generally were friendly and cheerful. Even taking into account the building work that was going on, there are a couple of points which lead me to give the below average rating I have given: the website should have pointed out that some disruption might be possible due to the refurbishment; some warning should have been given. the signage was pretty poor; the effort to accommodate our request for changing facilities was poor. That said, I would be prepared to give the place a try when all the work is finished and I would be interested to see what it is like under more favourable circumstances.

This was my second time to use the hotel and i must say that while this time i was attending a wedding reception and staying overnight, we were affected by the building in progress.To get to the room on the 1st floor,we had to go to the 2nd walk to a different section and get a different lift back to the 1st, walk back to our section.The wedding reception was excellent,the food and facilities and staff were top class. Breakfast was minus the toast and the tea was made a long time.

We were there for a wedding and enjoyed our stay. Wedding meal and breakfast the following morning very good. HOWEVER A LOT OF CONSTRUCTION GOING ON AT MOMENT SO HAD TO GET TWO LIFTS AND WALK TO OUR ROOM BUT ROOM VERY CLEAN AND COMFORTABLE.

we were in Cork for a family reunion, The noise levels from construction were annoying. Restaurant was a bar converted and very tight for room at the tables

fab hotel. room as very clean and spacious.there for a wedding. food was great and piping hot. staff were fantastic. will definetly stay here again.

My husband and I enjoyed our break at your hotel, at first I was disappointed to discover that there were renavations going on at the hotel. This did not affect our stay as we were well looked after during our meals in the breakfast area. The staff were very friendly and helpful at all times. We will definitely go back for a break from the "KIDS" or we might just bring them with us as you provide brilliant facilities for families. Thank you.

Our stay in the Rochestown Park hotel certainly was an experience! I booked this hotel as a birthday present for my boyfriend. Having looked it up on the internet, it seemed impressive and worthy of 4 star status, however in reality this was not the case! On arrival, the hotel resembeled a building site more so than a hotel. There was a make shift entrance, with a note from management apologising for the poor facade as the hotel was undergoing refurbishment. THe reception area was also makeshift, which was unimpressive but understandable. The lift was in poor condition, the buttons on the door were hanging out of the sockets and the lobby area of the floor we were staying on had tester paint on the walls and dirty footmarks on the carpet. THe room itself was in the "new" part of the hotel. It was average in size, but the view was less than exemplary. When we opened the curtains, the view consisted of scaffolding and building works. While it was understandable that the scenery was distasteful due to renovations, there was no excuse for the lack of communication concerning the wake up call was received at 7am Monday morning. Hammering, banging and knocking was heard right ouside our window, and when I opened the curtains, there was a friendly builder looking in! The light in the room kept flickering all night and when I mentioned this and other concerns to the receptionist on checkout, she was quite indifferent and unhelpful. I understand that when there is work being done, the normal routine and appearance of a building can be altered. However, there was no mention or note of this when I researched the hotel on the net or when I phoned them prior to our arrival. If I had known that this was the case, I would have booked another hotel in the area. The Rochestown Park hotel merited a 1 star status and certainly not 4 star!!! I was very disappionted with it and we do not plan to stay there again in the future.

The rooms in the Hotel have just been refitted, They are superb, with a walk in shower and comfortable bed. The only thing was the temporary reception area, as works needed to be done. I was not told of these works at time of booking! This did not effect my stay, overall I was pleased with the value for money, clean and good food.

With all the renovations going on in the hotel, it is hard to give a satisfactory rating. However, we were made aware of the renovations prior to confirming our booking.

Rochestown Park Hotel is well located , close to the beautiful village of Douglas. It is set in beautiful gardens and surrounded by magnificent trees. Extensive work is being carried out on the hotel however any inconvenience is negated by the friendly staff . Particular compliments must be made to Vourneen at the front desk and other reception staff . The rooms are tastefully decorated. The bathrooms are of a very high quality with both a bath and a shower. Breakfast is beautiful with fresh fruit,cereals,pastries,homemade brown and white breads and a hot breakfast was served. I would confidently recommend Rochestown Park Hotel.

Unfortunate start with room keys had to down to reception three times before we could get into our room.Next day locked out of our room again after 12 PM.Hotel undergoing renevations but will be very good when finished.

Enjoyed this Hotel , found staff very friendly and helpful but as there is quite a big construction job going on at the moment it was a bit scattered , dificult to find your room etc but I would love to revisit when all improvments are finished. I would definitly recommend it for a Wedding or any Function as we were attending same and it was excellent.

Overall my stay was satisfactory however on arrival I indicated that my companion had limited mobility. I was told that the room allocated was the closest available and given directions how to get there. It was at ground floor level. The route to the room involved walking down steps and several corridors before reaching the room. I met a member of staff how indicated another simpler route which involved taking a short corrider to the lift and then going down one floor. I was annoyed that this route was not indicated on check in. I also complained on arrival that the disabled parking space was occupied by a car not displaying a disabled parking badge. Nothing was done to rectify this. All other staff and amenities were satisfactory.

all ok, large and clean rooms, great breakfast

Excellent location, straight off the Main Road, great sign posts finding the hotel, spotlessly clean hotel, pool was fantastic especially for the other half who isnt a great swimmer. breakfast was the best meal of the day! Shopping centre just down the road in Douglas, great bus service into cork city, room had seperate shower and bath, heated towel rail and both heating and airconditioning! not to mention the great price from Roomex! will definatly be back again!!

Staff were what you would expect in a 4 star hotel. Certainly no complaints there. We were given a smoking room (without consultation) in which everything in room from carpets to bed linen to curtains stank of smoke. The room was also located on an inner square and was overlooked by two busy coridors so all other guests could look directly into our room. Lastly the room was located on the fifth floor which was served by extremely slow lifts. If other guests had called lifts from other floors it could take an eternity for the lifts to arrive.

very nice hotel, double beds were a little small in size but overall the hotel was lovely

standard double room but had extra single bed so loads of space was very happy overall and good value for money thanks to roomex.com

I have used this hotel a number of times when in the Cork area and always find the staff friendly and helpful. The rooms are very comfortable, a nice atmosphere in the bar where I have eaten from a good and varied menu. There is lots of parking and a good location for the main roads and airport. All in all an excellent venue

Our stay in Rochestown park hotel was a delight. Very easy to find and only a stone throw away from Cork city. here was a beautiful SPA in the hotel whihc was wonderfull . The bar food was great and there always seemed to be buzz around the place. We headed into Douglas village a couple of nights whihc is only a 5 minute walk away and the hotel staff were very good in telling where the in places were in the village .

A pleasant welcome at the reception desk. Waited a few minutes to receive this as the two ladies behind the ocunter were procesing other bookings. The public areas in the hotel are now refurbished to a high standard. Our rooom was OK - bed cover a little worn and we had a double and a single. Bathroom clean - bath and separate shower and both were sparkling. Some of the rooms over the main entrance can be a bit noisy (people going out to stand outside and smoke now that smoking is banned indoors) (they like to talk and smoke at the same time!), but our room this time was at the side and it was quiet and we slept well. Breakfast is usually well attended, and you wait to be assigned a table, after which you can get a danish or two, or a hot breakfast, juices and cereals yourself, and the staff bring you coffee or tea and toast. If you need help there are enough staff on hand it is no problem. Lunch is amazing there - not the food, although it is pretty good. No, the comment is in regard to the number of middle-aged people who go there for lunch - possibly the only hot meal of the day - service is good. You queue for your main course, and the staff will bring dessert to you, and are seen helping some of the older people to their tables, carrying their trays etc. The lobby has seating areas where you can wait, or have tea and scones, and it is a great place to sit when the hotel is busy, as you can watch the world go by, and for some people the high point of having afternoon tea there is seeing the bride arrive for the wedding reception. You are within 5 minutes' walk of a large shopping centre, Douglas Court, and the area is one of the premier areas in Cork (two local comedians, Cha and Mia (pronounced My-a), say that "de Rochestown Road is de new Montenotte" (referring to another "desirable" residential area in Cork!)

As regular visitors to Rochestown Park Hotel we rate it highly as a place to get away from it all and relax. As usual our most recent visit went without a hitch----superb food,friendly and helpful staff and we know that the standard of cleanliness of our room never varies. Overall an excellent visit. Miriam Fitt.

Lovely hotel, friendly staff. Free wi-fi broadband access, gym + pool. Excellent experience!

Accomodation was very good. Also we needed internet access in the hotel and they couldnt have been more helpful in dealing with our queries.

The location of the hotel (set within landscaped grounds, a bit out of the city) was nice. The hotel is in a process of extending or renovating and parts of the hotel were closed off. This meant that not all rooms were lift accessible and directional signs along convoluted routes to various parts of the building were ambiguous. This caused some confusion and mild annoyance on arrival. The hotel rooms were well equipped and spacious but they and the hotel in general are probably ready for a bit of a facelift. Conference room was spacious and bright. Service at breakfast was only fair - had to ask twice for a coffee and then a cup of coffee (not a pot) was served. The hotel was fine for a business stay.

the corridors were freezing it was a 4 star hotel there was no restaurant open at night only bar rest which we were not told of and the same food was on both nights we were there not a 4 star experience

Hotel very comfortable, food in bar good. However I rang for room service next morning only to be advised that I could not have a cooked breakfast in my room. I expect better from a 4* hotel. The least they could have done was put these details in the room information folder under room service. I complained at the front desk and was advised they get a lot of complaints about this, If they do surely this should tell them something.

Just there for one night, wish it was longer. The room was really comfortable and luxurious with all the extras included as standard. The hotel is spacious with a lovely air of relaxation about the place. The staff were very helpful and the food excellent. It was a perfect location with a lovely setting.

As regular visitors to Rochestown Park Hotel booked through Roomex we can only say that we always find the staff very welcoming and the rooms are very relaxing. The hotel itself is very well situated for trips to the city center or short sightseeing drives. We look forward to many more visits in 2008.

It was fine, a bit cold though

We really enjoyed our stay at this hotel. We were there for a conference and to meet friends. The conference hall was designed and set up beautifully, everything finished off to the highest quality. Our room was about 3 minutes away, making it ideal. You couldn't fault the room in any way, being clean and tidy with the usual comforts, the way a 4 star hotel room should be. Staff very friendly, all in all, a very relaxing and enjoyable stay ! the leisure centre is first class and a great way to unwind.

Staff were very nice and helpful, the food was nice but the room was cold and a bit smelly, musky old smell.

I was there overnight to attend a conference. The room was nice, big, clean and comfortable. Breakfast was satisfactory. I was disappointed that the dining room was closed for evening meal. Bar-food was good but limited and bar-staff friendly and helpful. Reception staff were efficient.

we stayed for one night as we were attending a function which was also being held in the hotel. the function halls were excellent with friendly bar staff and excellent entertainment, the drink however was rather steeply priced but nothing out of the ordinry for a hotel. Afterward a residence bar was available which stayed open well into the next morning! When we returned to our rooms we were delighted to learn that we could order freshly made sandwiches to our rooms, the food was delicious and served to an exceptional standard. one could argue that the most important thing when staying in a hotel is the comfort of the bed, lets be honest theres nothing worse than going away for a night and limping around the next day with lower back pain! well that wont be a problem here as the beds are probably the most comfortable i have ever stayed in away from home. all in all the rooms were thourougly cleaned, the facilities were excellent and the staff were very friendly, very much recommended

Very comfortible hotel and a great location to explore the Cork Area.

I have stayed in the RPH too many times to mention and it is always fantastic. Their leisure centre is second to none. Lovely hot jacuzzi is a must. Will go back over and over and over and over (if roomex keeps the price down!). It is cheaper to book through this website than any other one. Something to bear in mind!