Ryad Mogador Hotel Essaouira

The reception staff were unfriendly and unhelpful. The shower did not reach the shower hook and it took me 5 trips to reception to finally get a new connecting tube that was long enough and there were no apologies offered. There is no tourist information or maps on display in the hotel. No information on facilities offered by the hotel in the rooms or at reception. No hairdryer in the room and none available at all at reception and I was told to go the hairdresser! The swimming pool towels are only available on request by the pool attendant - when he is available. It took 20 minutes to get one and when I complained to reception they told me to use the ones left by other guests! I was then was told clean towles were put out each morning and saw them being straightened when a guest left the pool area and being given to the next person. Interesting hygiene! The dining room floor was filthy, the tableclothes reused day after day and the breakfast extrememly boring with watered sweetened orange juice - in a country where oranges are sold on every street corner. The tea was undrinkable and constantly running out as both the coffee and tea were supplied to the buffet in 4 man flasks and often there were 50/60 people breakfasting at the same time. The hot buffet consisted of only scrambled eggs. The croissants were sometimes 2 days old and there were sugar wrappers, sugar, butter papers and rubbish lying behind the doors. Not an experience to be repeated! The rooms were fine and the cleaning staff extremely friendly but all the linen and towels were pale grey with poor washing. You should inform prospective guests that there is no alcohol allowed on the premisis and that there is only French television.