Our Customer stayed here in September 2010
We had a great experience at this hotel. Fabulous room overlooking the pyramid of the Luxor. Wheel chair accessible bathroom was fantastic - spacious, spotlessly clean. The staff were attentive, immaculately dressed. Conceirge were helpful and the hotel engineer went out of his way to mend my wheelchair which BA had damaged in transit.
Valet parking didn't feel optional - though the front desk staff did agree to waive the $17 daily charge when I asked about disabled parking. They also wanted $150 daily charge for incidentals - which they reduced to $100 for the first day and then as required for charges. If you can get breakfast inluded rate - take it, as room service breakfast was between $60 and $85 for both of us each day once the tax was included, with only one person having a cooked breakfast.
The peace and quiet of the hotel - and being smoke free (unlike the casinos), was fabulous. Dinner in the Italian Veranda Restaurant was very special - they made exactly what we asked for and accommodated for allergies etc with style which was lovely. The pool was a very relaxing, calm place and staff are attentive. We spent a substantial amount tipping staff some of whom hover around, though service charges are included in each transaction.
Brilliant start to our honeymoon - though they didnt do anything special to mark that - the hotel experince was very enjoyable.