Hotel staff were absolutely lively and very friendly. The room was dated but very clean. Lunch menu needs to be revamped, a carvery menu does not suit everyone. When asked to make a wrap and a sad we did receive both but they were very poor quality..9.50 for a cold meat salad where more than half the plate was lettuce.
We hada room in the old part of the hotel. The window wouln't stay open and the painted was pealing off of the wall. Bathroom was very old and worn looking. It wasn't expensive so I guess what you pay for.
3 out of 5
Decent stay but ruined by rude receptionist called Nuala who ...
Decent stay but ruined by rude receptionist called Nuala who we had to argue with in order to get a meal to the value of €40 taken off our bill which someone had incorrectly signed to our room.
The most annoying thing was that the signature on the receipt did not match our names so the hotel should never have allowed this to happen. They should have realised their mistake straight away and apologised. Instead there was no apology and we were met with a very abrasive and distrusting receptionist called Nuala who in the end, after a long debate, very reluctantly removed this charge from our bill.
It really was customer service at its extreme worst.
2 out of 5
A really excellent hotel. Food was superb and the staff ...
A really excellent hotel. Food was superb and the staff were really friendly and very helpfull nothing was to much trouble for them. I would have no hesitation in booking this hotel again through Roomex.
5 out of 5
very good service food excellent,rooms could do with an upgrade,