Very disappointing experience. A bit of a Fawlty Towers experience to be honest. Carpet in bedroom appeared to have been eaten away in spots! Decor extremely dated. Room like a sauna but unable (staff member tried) to turn off heat in room. I understand from staff member that other rooms had similar issues-many Windows appeared to be open wide despite it being December. Dining experience (breakfast only) was, quite simply, awful meaning that, despite the fact that we had paid for full breakfast, we stuck with tea/coffee and toast. We witnessed a female staff member rubbing dirt from cutlery (with he fingers!) before putting it on tables. Also, paper napkins were left on floor under tables after tables were re-set for next diners. All-in-all, this was not a good experience. This hotel needs a serious face-lift.
2 out of 5
we found this hotel exceeded our expectations.clean friendly staff nice ...
we had a relly good time at the hotel .it is only few mins away from the town centre the rooms are very nice plenty room to move around inn the staff were all very nice to us to the hotel itself is vey nice i would go back to it again breakfast also very good lots of choices to suit all i would recomend hotel to all my famiyl and friends were got cleaned every day also tea and biscuits every day thank you again