Everything from beginning to end made this stay special. The hotel sits on a hill overlooking bunratty Castle and just a 5 min walk over to the Castle or Bunratty Mills shopping area. When I called the hotel they were full but put us on a waiting list, we really wanted to stay here. Roomex was the only place on the web where we could get a room and had the cheapest rate! The hotel on check in put us in the room beside our friends eventhough the hotel was full. There was nothing we asked which couldn't be done. I had a 2yr old with me and at breakfast the staff couldn't have been more helpful, they got my little girl whatever she wanted and eventhough the breakfast finished at 10.30 they still facilitated us until nearly 11am. Our friends had left before breakfast started 6am and they were also facilitated. I would stay here again in a heartbeat. If you want an Irish welcome of welcomes...stay here, you will have a beautiful & memorable experience.
I'm not usually one for submitting reviews of my hotel stays, but I felt the need on this occasion.
Its pot luck with hotels in Ireland these days, with standards varying from hotel to hotel (this includes bunratty!!) - I can honestly say that I had a great stay at BCH - I couldnt really fault any part of the service offering - Room was clean, spacious, had a refurbished feel about it and bed was top notch.
Bar staff were efficient, but perhaps too busy(??) to smile.....a minor comment, but has to be said!!
If you are having breakfast, insist on having it in the Library (if possible?) - nice experience - staff were very friendly.
I would definetly recommend.
5 out of 5
Very Comfortable. A lovely room,very helpful staff in a nice ...