I must say the location of this hotel was excellent. It was in the centre of everything and very close to the underground station Charing Cross. The staff were pleasant and helpful. The hotel was clean and bright with a welcoming reception area. We did not use the breakfast room as our apartment had kitchen facilities which we used successfully. It is nice to be able to make tea whenever the need arises. It was a little noisy at night with the street traffic it calmed down at some stage but thats inner city London for you. The only thing I was not overly impressed with was the fold out sofa bed. It was solid enough for us to sleep on but Im not sure it would hold more than me and my mom's weight! That said I did enjoy my stay.