Dealing with Roomex has been a pleasure. Right from the start, since before going live, they have been extremely professional in both their approach and delivery. Nothing has been too much trouble – they have met with us, listened to our needs and made changes accordingly. I was very impressed with Roomex’s commitment and the turnaround time of the project from start to finish. From an operational point of view, Roomex for Business is a seamless online booking tool, personalised for our business, staff and preferences. Roomex go a long way to ensure that we are getting the best rates and by rate comparing every single booking, they are not only measuring the savings we make, but also ensuring that we never pay over the odds. As experts in their field, they have allowed Musgrave to bring our accommodation spend under control and proactively manage it more effectively and efficiently. On top of this, their customer service is simply exceptional. I cannot recommend Roomex highly enough.
We currently use Roomex as our hotel booking portal. Roomex were very efficient and professional in setting up the portal and have loaded in our Global Corporate rates in the UK and Germany as requested. The Roomex for Business online booking tool, is very user friendly and has saved considerable time and effort in the administration of accommodation booking. The Roomex priority Support team are excellent, very helpful and deal with any queries in a timely and professional manner. Roomex have been a pleasure to deal with.
Sisk Group has been working with Roomex for Business for over a year now and it has completely transformed our hotel booking process. Previously - we received 60-70 invoices a month from hotels all over Europe; now we receive just one! Plus the one invoice we do receive includes line by line detail of every hotel booking, by guest, already allocated to its appropriate cost centre as Roomex has built this into the booking process. We also have access to live reporting, save considerably on our spend and can ring Roomex if ever we need help looking for hotels. I have no hesitation in recommending Roomex, it not only saves us time and money but it gives us complete visibility and control.
We have been using Roomex for our hotel bookings since October 2015 and our average savings are 23% which I am more than delighted with. The booking system is flawless and so easy and quick to use. We have saved precious minutes and sometimes even hours by not having to shop around to find the best prices. Any queries are answered in minutes with exceptional levels of customer service. I look forward to continuing to work with Roomex in the future.
We recently started using Roomex and we are very happy. Roomex will go above and beyond to ensure we have everything in place on our booking portal to meet our company's needs. Our booking process is more quicker and efficient. Roomex are fantastic and would highly recommend!
We use Roomex.com for Business as our hotel booking portal as it offers us an online booking solution that suits our business needs. Self-booking, self-cancel, live reporting and no booking fees. Roomex also measure our cost savings on the same day that we book which feeds through to our live reports. Their Costs Saving performance has been excellent with annual savings of 30% for the past 2 years, which, for an organisation of our size, is very significant. We have developed a strong relationship with their team and have full confidence when we make bookings for our staff, with excellent phone support if ever there is an issue.
The Chanelle Group have been booking their accommodation with Roomex for years. They have consistently provided us with value for money for hotel bookings worldwide. They have a “can do” approach to customer service and provide us with a customisable system that is easy to use and that captures all the correct data. Their customer service is so efficient that it is second to none.
We use Roomex in our offices across UK & Ireland. We have been very impressed by the cost savings but more important by the efficiencies in administration. Using Roomex our individual staff members can arrange and manage their own hotel bookings while at the same giving us central administration and control
Since we have started working with Roomex, the booking process improved significantly as it saves a lot of time, it keeps us on track with our expenses and we have a full set of live reports. I am very impressed on their response to all our enquiries. Whenever I had a question they came forward with immediate reply and solution. Excellent service!