We really enjoyed our stay here at the Crowne Plaza. The rooms were big and bright, the staff were excellent and the breakfast could not have been better. If I have reason to be in Birmingham again I will certainly be staying at the Crowne Plaza. The only downside was the hotel does not have wifi and internet access was £5 for 24 hours. I stayed in the Crowne Plaza in Santry in March and the wifi was complimentry.
5 out of 5
We travel from Birmingham Airport to New Street Station and ...
We travel from Birmingham Airport to New Street Station and it was only a 5 minute walk to the Crowne Plaza. The staff were friendly, courteous, and very helpful. We had booked a double room with 2 single beds and got a lovely room with two queen size beds and tea and coffee facilities in the room with ironing board and iron. Breakfast was self service and lovely. It was only a 5 minute walk to the town centre which was great and Broad Street was also only a 5 minute walk.
We thoroughly enjoyed our stay in this hotel
4 out of 5
For the room rate I can't really complain but there ...
For the room rate I can't really complain but there were a number of gripes: air con/heat unit in room wouldn't switch on; breakfast fare not particularly of a high standard and far too long waiting at check-out time to be served. Wouldn't see a Crowne Plaza as somewhere worth paying extra for in the future at home or while travelling abroad.