We stayed at this hotel as dental tourists. The surgery is on the ground floor. Despite having a rather plain austere looking office-block exterior, the reception and public rooms were amazing - very elegant and did much to evoke the atmosphere of the Austro-Hungarian empire. Service and staff were of the highest calibre. Amenities such as swimming pool, fitness centre, massage centre were very good. One of the most striking features was the efficiency and frequency of the lifts - four lifts operating and almost before your finger was off the button, a lift was ready for you. Breakfast and the food in general was more 3 star than 4 star. Our room was disappointing - it was almost impossible to twist oneself at the right angle to use the fixed hangers in the wardrobe, no tea or coffee-making facilities and the decor was dated. Lack of toiletries in the bathroom was a bit of a surprise causing some hassle in a busy schedule as time had to be spent finding shampoo, shower gel. etc. Business facilities were excellent but we were surprised they were not able to supply an adaptor for our 3-pin laptop (we forgot out own). Cannot comment therefore on wifi availability although we were told it was available. Overall, on the macro level the hotel was magnificent, on the micro personal level, a little disappointing.