the hotel is what u pay for it is clean and the staff are helpfull,but i booked a triple room for 3 lads and got a double and a couch bed and the rooms are on the small side apart from that hotel is ok and located close to the city center
3 out of 5
When reserving the room we specifically asked for a twin ...
When reserving the room we specifically asked for a twin room. On arrival we were told that instead of a double room we would instead be allocated a family room which had a double bed and a sofa bed. We explained to the manager that we had in fact booked a twin not a family room but they insisted that the issue was with Roomex who sold rooms under the misleading title of twin rooms when they were in fact family rooms. As a result one of us had to sleep on a very uncomfortable sofa bed for which we paid £60 for the privilege.
1 out of 5
Booking was straight forward and we thought we got good ...
Booking was straight forward and we thought we got good value for money by booking with Roomex. Check in was pleasant and straight forward. We also signed up as priority customers and were allowed to have a late check out at no extra cost.