Best Western Gatwick Skylane Hotel London Gatwick 34 Bonehurst Road, Horley, London Gatwick Rh6 8qf, Surrey United Kingdom, London Gatwick, United Kingdom

6/10.0 Based on 6 reviews.

Here are the latest reviews for Best Western Gatwick Skylane Hotel London Gatwick

Our Customer stayed here in October 2011

The biggest drawback of this hotel is the lack of a public room if the bar or dining room are not open. Catching a flight in the late afternoon, there was no place to wait in the hotel after checkout at 1100. We were obliged to go to the airport and wait there. The room stank of cigarette smoke. Hot water was intermittent. Breakfast was OK.

Rating: 2/5
2 out of 5
Our Customer stayed here in August 2011

Very good service, clean comfortable accommodation, convenient location.

Rating: 4/5
4 out of 5
Our Customer stayed here in April 2011

I found this an ideal place to stay near Gatwick. The staff were helpfull and curteous. The facilities were also good.

Rating: 4/5
4 out of 5
Our Customer stayed here in September 2010

BREAKFAST WAS HORRIBLE IN EVERY MEANING OF THE WORD. NO RIGHT MENU LIST NO RIGHT CHOOSE. STAFF NOT AT ALL FRIENDLY, WAS LEFT WAITING FOR EVERY THING AND AT RECEPTION WHEN WE ARRIVED TO THE HOTEL NOT A VERY GOOD STAFF. STRONG SMELL OF PAINT IN ALL THE HOTEL NOT VERY NICE AT ALL. DINNER WAS HORRIBLE GOT STEAK AND IT WAS BURNT NO AND OILY. WOULD NOT RECOMMENED THE HOTEL TO ANY ONE.

Rating: 1/5
1 out of 5
Our Customer stayed here in June 2008

We only stayed one night, but the room was poor, the drapes did not fit properly, the room was dismal and the bathroom in need of some maintenance. The bed base was torn but the mattress was ok. A full Breakfast was included in the price but the restaurant did not open up until 6:15am and then only a Continental Breakfast was available which consisted of cereal and toast. We only had until 6:30am when the shuttle to the airport arrived. However, staff were helpful and friendly.

Rating: 2/5
2 out of 5
Our Customer stayed here in May 2008

This was our third stay at the Skylane and we were in one of the refurbished rooms thistime the room was lovely except there was no toiletries in the bathroom and reception on television was very poor. Also there must be a new chef for breakfast as before it was always well cooked and not at all greasy but this time the bacon and sausage were undercooked and the fried bread was not edible as it was soaked with oil. Other than that our stay was very good and staff were pleasant as always

Rating: 4/5
4 out of 5