The hotel is known for its location and its facilities. The primary amenities at this hotel are supervised childcare & activities (surcharge), babysitting or childcare (surcharge), bar & lounge, barbecue grill(s), 24-hour front desk, elevator, free WiFi and multilingual staff. Additional amenities include indoor tennis courts, children's club, restaurant (à la carte), arcade & game room, casino, heating, interconnected room(s) available, safe-deposit box at front desk, terrace, facilities for disabled guests, non-smoking rooms, designated smoking areas, picnic area, sun terrace, pets are allowed on request, charges may be applicable, tours & ticket assistance, complimentary newspapers in lobby, dry cleaning & laundry service, laundry facilities and luggage storage. Victoria Jungfrau Grand Hotel & Spa accepts American Express, Diners Club, JCB International, MasterCard and Visa for payment. Pets allowed. Victoria Jungfrau Grand Hotel & Spa has been awarded TripAdvisor's Certificate of Excellence 2014. The hotel is recommended for couples and solo travellers.
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Eating and drinking facilities include restaurant (à la carte), bar & lounge and barbecue grill(s). Shopping facilities include gift shops or newsstand and shopping on site.