Once i first entered to building i was in shock!! it was advertised as serving food and drink... they had a room with restaurant wrote over it and that was about it as there was a pool table in the room i was disgusted as we had to travel to have dinner! when i entered the room i was in even more shock room was tiny with no TV. the shower had 2 doors with a shower curtain in the middle as the doors didn't close! that night we went out and was told a porter would be on the door ALL night when we came back we had to go through the pub which was still open well after hours. our bedroom door wouldn't open so had to go back to the bar and got the reply of "NOT MY PROBLEM" as advertised a 24 hour reception this was also a joke there was no telephone in the bedroom in the 1st place to contact the desk.
For breakfast there was cereals thrown on the table and were told that was that! we went to the shop instead.
when we looked around the room we said the most valuable item must be the canvas picture but looked again to see it had a hole in it!
staff were far from friendly only time we saw them was when we checked in and out! wouldn't recommend this place to ANYONE unless your seriously homeless!!