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Roomex launches a Key Worker Support Package, offering a customised hotel programme tailored by a dedicated account manager, special hotel rates, and new, free in-trip expense card (RoomexPay)

As the COVID-19 pandemic continues to spread, we rely on key workers to keep the country running. These heroes are caring for our families in hospitals, keeping the lights on in our homes, keeping our environments clean and keeping our shops stocked and operational. 

At Roomex, we believe that the risks that these individuals are taking to keep us all safe are worth more than a simple thank you. We are honoured to work with those supporting our country in these trying times - and it’s our turn to support you. 

We're working with businesses, non-profits, and governments in some of the most affected areas to ensure that we reach COVID-19 responders who need accommodation away from home. 

Looking for support? Reach out to us at

Our goal is to make travelling during these uncertain times a little less stressful. 

  • We have negotiated exclusive Key Worker Rates across the country that are available on your Roomex platform. Please ask us for the full list of hotels
  • We will work with you to provide a customised hotel programme based on your unique needs 
  • We are dedicating account managers to our customers that have Key Workers to ensure safety and peace of mind
  • As safety during this time is the most important, we ensure that all hotels that are offering this discount are cleaned to the standards recommended by the WHO 
  • Our team will assist you in drafting the required letter stating permission to travel that is required upon check-in at all hotels
  • We realise hotel expenses are only part of the overall requirement for you right now- so we are also offering RoomexPay free of charge as part of this Key Worker Rate package

Due to the current situation, we've fast-tracked our newest product, RoomexPay based on current customer demand. 

Roomex product suite

As Key Workers are moving fast to keep up with demand - expenses are the last thing they should be worried about. It's important that they don't pay out of pocket - and that the payment experience is seamless. RoomexPay can be rolled out to Key Workers remotely, and we're offering it free of charge. 

Simplify payment and expenses for Key Workers 
Securely and simply pay with the RoomexPay card or app and take a picture of the receipt to instantly claim the expense so they never have to sift through receipts at the end of a trip.

Never leave Key Workers out of pocket

With instant notifications to the main office, they have the ability to request top-ups while on the road or cancel or freeze a card should a problem arise.

Quickly get up and running remotely

Gain visibility and take control of all spend when each card has customisable limits and can be monitored and reported on in real-time with our analytics.

Looking for support? Reach out to us at


Hannah Harrington
Post by Hannah Harrington
April 2, 2020
Hannah focuses on all things product and content marketing for Roomex. When she's not writing, find this Dublin transplant uncovering all that Ireland has to offer.




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