The Roomex Blog

Tips for managing travel for a mobile workforce

Tips for managing travel for a mobile workforce

If you’re in charge of organising travel for your mobile workforce, your goal is simple. You need to book safe, clean, comfortable rooms for employees...

Read More
Jurys Inn & Leonardo Hotels introduce a Stay Safe, Stay Healthy plan in response to COVID-19

Jurys Inn & Leonardo Hotels introduce a Stay Safe, Stay Healthy plan in response to COVID-19

Jurys Inn and Leonardo Hotels have implemented new cleaning protocols to keep both guests, staff, and the community safe amid the pandemic. The company...

Read More
How finance teams will get control over all travel expenses from parking to meals as companies resume business travel

How finance teams will get control over all travel expenses from parking to meals as companies resume business travel

Travel's starting to pick up again - but the same issues for finance teams remain - gaining visibility and control over the complete spend. 

Read More
Getting Back on the Road Series - How to Navigate the New Landscape of Workforce Travel

Getting Back on the Road Series - How to Navigate the New Landscape of Workforce Travel

Workforce travel is an evolving landscape at the moment, to help companies get back on the road, we sat down (virtually) with Keith Watson our Global VP...

Read More

Millennium Hotels promise safety in hotels through and post the COVID-19 pandemic

We spoke to Richard Adler, Vice President Sales - UK & Europe and Strategic Accounts for Millennium & Copthorne Hotels, a London-based global hotel...

Read More
Introducing RoomexClean, our newest feature that informs users of individual hotel safety measures at a glance

Introducing RoomexClean, our newest feature that informs users of individual hotel safety measures at a glance

Roomex users will see a new icon in their accommodation results indicating that we have personally confirmed that the hotel they are booking meets or...

Read More

Best Western Hotels & Resorts launches new cleaning programme, Hotels that Care

Best Western is the most recent hotel chain to expand its cleaning protocols due to the impacts of COVID-19. 

Read More
Ensuring the safety and wellbeing of employees as they begin travelling again

Ensuring the safety and wellbeing of employees as they begin travelling again

No matter what industry you’re working in, where you’re living or where you’re going, you have one main concern. Safety. The Coronavirus pandemic has...

Read More

Dalata Hotel Group plc release new Keep Safe Programme

As countries, cities, and states begin to open up and governments ease restrictions, travel will begin to pick up but it may look different to before. ...

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COVID-19 Updates From Roomex

COVID-19 Updates From Roomex

11 June 2020 Premier Inn launches CleanProtect, a new, enhanced hygiene promise To ensure both guest and employee safety, the Premier Inn has teamed up...

Read More
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If you’re in charge of organising travel for your mobile workforce, your goal is simple. You need to book safe, clean, comfortable rooms for employees scattered around the country while keeping in mind budgets, meals, parking, and late check-ins. Easy... right? 

Managing travel for the mobile workforce is not for the faint of heart - its' a difficult juggling act that moves fast, and changes often. We've been working with mobile workforce's that carry out project based work for years - and we developed Roomex to best suit their needs. 

Roomex offers one centralised platform to help you manage mobile workforce travel

1. Relevant properties at discounted prices to keep you within budget

We know what kind of properties you're looking for when managing mobile workforce travel. We have the largest selection of 2-3 star properties, aparthotels, hundreds of Exclusive Roomex Rates, plus 2,500 additional UK discounted rates with Saver+ to keep our prices as low as possible. Plus, you're assigned an account manager who can source locations or specific hotels that you don't see on your platform. 

We've also added a new feature called RoomexClean that informs users of individual hotel safety measures at a glance. We have a specific icon that appears in accommodation results indicating that we have personally confirmed that the hotel they are booking meets or exceeds the cleaning stands as recommended by the World Health Organisation.

RoomexClean-1

2. Detailed analytics software to assist decision making

Roomex Analytics brings full visibility and control into the often disorganised world of managing travel for the mobile workforce. It gives you an easy way to break down spend, find savings, and pull reports. At a glance you're able to find out:

  • Total hotel spend
  • Total savings
  • Total number of room nights
  • Policy compliance rate
  • Top hotels, bookers, and travelers

Our goal is to create an easy way to look into costs, while identifying new ways to save. 

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3. Live duty of care map to ensure everyone is safe and looked after

Its common for businesses to book mobile workforce travel with multiple bookers through various leisure sites. But- this makes it difficult to keep track of past, present, and future trips. Now, more than ever, keeping track of where your employees have traveled to is important, should another outbreak occur. 

Our centralised system makes it easy to book and subsequently manage bookings and guest information, so its fast and easy to look up historical and future reservations should you need to reach your employees.

duty of care map

4. Group booking service from our experienced team

Business travel has changed a lot this year- and managing project bookings and long term stays have as well. Our hotel experts have been reacting to the changes that the travel industry has undergone over the last few months - and have been making project bookings on behalf of front line staff and key workers.

They will help you source, negotiate, and book both bedrooms and meeting rooms that best suit your needs - saving you time and money.

  • We promise a one-hour response time to your inquiry
  • Our Group Booking Manager will ensure all details of your group booking are met and the hotel is ready for your arrival
  • We also facilitate special requests such as meeting rooms, project bookings, meal services and meeting supplies such as projectors and computers.

5. Hotel confirmations and late check ins

Whether your staff are working roads, sites or in plants, many projects take place out-of-hours. Your employees mightn’t check in until the early hours of the morning. Through Roomex, you can secure off-peak check-ins. Our hotel support experts will also confirm this during their reservation checks, meaning you’ll never have to deal with late-night troubleshooting again. 

6. Meal allowances and prepaid credit cards to keep in trip expenses organised 

Securing accommodation isn't the only focus of those managing mobile workforce travel. Accounting for the payment of parking, food and general expenses can be difficult and involve multiple departments. We have a few solutions for managing these expenses and our team can recommend and guide you to the one that best works for your company's needs. 

We offer meal allowances for food at the hotel booked that can be added and paid for with your accommodation. This is a good option for those managing contractors.

RoomexPay is our complete expense management system. It offers a suite of prepaid debit cards, a mobile app, and a web console to provide the complete, end to end, spend management solution. Learn more about RoomexPay and this option here. 

Group 1448

Get in touch with us to learn more about how Roomex can help you manage travel for your mobile workforce

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Tips for managing travel for a mobile workforce

Tips for managing travel for a mobile workforce

If you’re in charge of organising travel for your mobile workforce, your goal is simple. You need to book safe, clean, comfortable rooms for employees...

Read More
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Jurys Inn and Leonardo Hotels have implemented new cleaning protocols to keep both guests, staff, and the community safe amid the pandemic. The company has worked with the Environmental Health Organisation and took advice from the WHO when creating their most recent cleaning plan. They are also working in partnership with Ecolab on recommended cleaning products and protocols to enhance their cleanliness standards within all areas of their hotels. 

Find Jurys Inn and Leonardo hotels tagged with our new feature, RoomexClean, signaling we've confirmed that hotel has met or exceeded the standards as set out by the World Health Organisation. 

jurys inn clean

Check out their safety measures that will give you confidence and reassurance as you start travelling again 

Hygiene

Hygiene has always been rigorous at their hotels and they are taking additional steps so you can be confident of your safety.

  • They have worked alongside the Environmental Health Organisation (EHO) to develop best protocols & standards which will be implemented across all hotels
  • Their hotels use Ecolab Pro anti-viral cleaning products which are proven to kill coronavirus
  • They have Sanitising Stations in key areas such as lobbies, receptions, lifts and back of house. They advise that guests make use of these stations when moving around the hotel
  • Increased the cleaning of frequently touched items and surfaces in bedrooms & meeting rooms
  • Increased bedroom & meeting room checks by Senior Management
  • Our food menus can now be viewed online whilst providing a limited 24hr room service (tray collection service)

Social Distancing

Keep everyone safe by continuing to Social Distance. Please allow 2m (6ft) distance between yourself and other people. In their hotels they are practicing social distancing by:

  • Operating a minimum touch check-in and check-out to limit the amount of close contact within the hotel

  • 2m floor markings in reception - hotels have spacious ground floor footprints, on average 700sqm to easily facilitate social distancing

  • They have protective screens at all reception desks in order to protect staff and guests

  • They are encouraging guests to use stairwells as an alternative to the lifts to access bedroom & meeting rooms Lift protocol in place, tailored by hotel and its configuration

Cashless Operation

All hotels will be operating as a Cashless operation, this will include food and beverage departments.

  • They accept all major credit and debit cards

  • They will charge your card on check-in for the cost of your stay

  • Any additional costs during your stay will be charged as consumed

Food and Beverage

They are operating a reduced Food and Beverage offering. A welcome letter in each bedroom will include the full details.

  • All menus are now available to view online
  • Breakfast is available daily as a continental option delivered to your room
  • Contactless room service is available daily
  • We have appropriate & hygienic delivery methods in place for our food & beverage offering

Training 

Training is always ongoing & an upmost priority for our teams.

  • They have worked alongside the Environmental Health Organisation (EHO) to develop the best protocols & standards for housekeeping and employee training
  • All employees have received additional training on how to keep you and themselves safe. This will be reflected in how they interact with you during your stay

Learn more about what Jurys Inn & Leonardo Hotels are doing to keep you safe and about our new RoomexClean feature by reaching out to your Account Manager or talking to our sales team.

 

 

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Jurys Inn & Leonardo Hotels introduce a Stay Safe, Stay Healthy plan in response to COVID-19

Jurys Inn & Leonardo Hotels introduce a Stay Safe, Stay Healthy plan in response to COVID-19

Jurys Inn and Leonardo Hotels have implemented new cleaning protocols to keep both guests, staff, and the community safe amid the pandemic. The company...

Read More
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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Travel's starting to pick up again - but the same issues for finance teams remain - gaining visibility and control over the complete spend. 

As we complete our fourth month of lockdown - we've begun to adjust to our new 'normal.' Every team at most companies shifted their focus seemingly overnight, but those in finance in particular have risen to the occasion. You've rewritten budgets and maintained effective internal controls to stabilize your company, all while learning how to work with your team remotely. Now, as travel resumes, many are taking a tabula rasa or blank slate approach to managing travel. 

The majority of CFO’s and finance teams don’t place controls around business travel- yet it can account for up to 10% of their total operating expenditure.

We're all looking to run leaner businesses during and post pandemic, while looking after our staff in the best way possible. Here at Roomex, we've been listening to your concerns as you get back on the road through recent surveys and conversations with customers. Many worries from the travel perspective were around cost, safety and hygiene in hotels and while travelling. From the finance perspective its all about gaining visibility and control over all spend - so you can make cost saving decisions that are backed by data. 

As your team begins to travel again, let's look into how they can stay safe while making payments, while you gain visibility and control over spend. 

When people are travelling for work amid the pandemic, it's all about getting from Point A to Point B safely, and that often includes the need to pay for petrol, parking, food, or airport transfers. We introduced RoomexPay as a safe way to pay and manage these expenses

RoomexPay suite (1)
With RoomexPay, your employees on the road each have a card and virtual card on their mobile phones with a set amount in their 'wallets' to spend according to their needs. This amount is controlled by the finance or procurement team back at the office. Those travelling don’t need to access the main account and don’t have to involve your finance department in the process.

img_laptop_dashboardOur goal with this product is to create a seamless user experience for both the back office and the traveller - and we promise to roll out everything to your team remotely and easily, without any complicated procedures. 

roomexpay_anim


Using RoomexPay to pay for meals 

As some restaurants have had to close the kitchens or reduce operations to take away only, many workforce travellers have found difficulties finding a safe place to eat. 

RoomexPay cards not only work in all hotels, but can be used with Deliveroo, Uber Eats and Just Eat as well as in physical restaurants. The cards ensure you never leave your employees out of pocket and give them peace of mind by not using cash and paying without contact.

Safely pay for parking, petrol, and airport transfers with RoomexPay

The majority of companies don't project or account for the correct amount spent on business travel. Things like parking and airport transfers typically add to this grey area. RoomexPay keeps track of all in trip expenses for the back office, and keeps travellers safe with contactless payment and never leaves them
out of pocket. Users simply tap at the pump or parking console to complete payment, and can later select a category and snap a picture of the receipt. 

Get in touch with one of our travel experts to learn more about RoomexPay here and ways it will give you control and visibility of all travel expenses

 

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How finance teams will get control over all travel expenses from parking to meals as companies resume business travel

How finance teams will get control over all travel expenses from parking to meals as companies resume business travel

Travel's starting to pick up again - but the same issues for finance teams remain - gaining visibility and control over the complete spend. 

Read More
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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Workforce travel is an evolving landscape at the moment, to help companies get back on the road, we sat down (virtually) with Keith Watson our Global VP of Supply to get his insight on the accommodation industry and share some tips that will help companies prepare to travel again. This is the first in our "Getting Back on the Road" Series that aims to answer the questions travel managers and business travellers have.

1. How should companies prepare to introduce business travel again for their employees?

Keith Watson: After the industry got over from the immediate onslaught of cancellations, it became a case of how to manage and prepare for travelling again.  Now that hotels are almost ready to re-open their doors, the question of availability is soon to be resolved.

We see that business travellers are moving their focus towards each element of the trip from search and book, pre-arrival, in-trip and post trip processes. Business travellers’ requirements and expectations have changed. With these challenges travel companies, be it booking platforms or accommodation providers have been forced to optimise the experience for their customers.

Roomex recently carried out a survey of travellers.  When asked ‘What is your primary concern when staying at paid accommodation now?’  35% said ‘Social distancing’, whilst 29% said ‘Cleanliness of the hotel’.  The remaining  were split across ‘Contactless payment’, ‘Room comfort’, ‘Hotel facilities’ and ‘Quality food’.

Price is not the primary concern currently. Travellers need up to date information from hotels on cleanliness and new social distancing procedures.  Hotels have completely overhauled their processes and procedures providing extensive new collateral to make their customers feel confident and above all, safe.  At Roomex we have introduced RoomexClean, a new feature that brings this collateral into the search and book experience.

In order to prepare your staff for travelling again it is all about pre-trip organisation, make sure each traveller has the relevant information from the hotel that they are staying in so they know what to expect on arrival. Pre-check in confirmation calls are a great service that gives travellers a lot of confidence as processes and procedures are changing so fast. Overnight this service became the most critical component of Roomex’s customer service offering, as we could confirm if the hotel was open and inform the traveller on latest meal options and hygiene measures.

2. How will pricing of accommodation change and how should travel managers devise a strategy for this?

KW: The seasonal RFP is important, but it is quite literally half of the story that corporate needs to take a close look at savings. Essentially with so little occupancy in the market demand is not driving pricing. But the high degree of uncertainty means it is hard to forecast what has happened to the pre-COVID demand patterns. Are events in the future going to happen, how will segments of demand return?

The week of 15th June in the UK, weekday occupancy amongst open hotels was at 27%. However, when you consider supply that will be quickly coming back on stream from July 4th (ie whole-market occupancy) in the UK, this drops to around 6-7%.  Supply will return far faster than demand is likely to.

A fixed rate historically irons out the peaks in pricing for a company. The discount reflects their volume, but also gives assurance against paying a high demand-fueled price (blackout periods aside).  If a hotel isn’t actually reaching capacity, there won’t be any peaks – nothing to yield against. But there may well be troughs to take advantage of. 

Typically, any client will book a few hotels, a lot – close to their offices and client offices or projects their fulfilling. But 80-90% of all the hotels they book will be at far lower volume. This means that most of the possible savings will be in the middle and long tail of the curve. We have addressed this through Roomex Rates - fixed and dynamic rates we negotiate for all our clients to take advantage of. This help clients primarily with mid curve demand and then Roomex Saver+ for the long tail.

In the long tail, neither the clients nor Roomex have sufficient volume to negotiate a rate, so we open a broad bank of supply discounts from many sources.  Potentially 45-55% of the savings are in the long tail but it’s harder to deliver than simply negotiating a rate. It involves significant API development and yielding supply sources to ensure the client always gets the best rate.

3. What will business travellers look for when selecting a hotel?

KW: It’s all about ‘Clean’, nothing else matters, for now.  For travellers this is the new user-based star rating. What is more relevant the 10,000 pre COVID-19 reviews or the last 10 since March 23rd?

Social distancing measures, changes to housekeeping procedures and check-in process. This is probably the most fundamental change that will not be reversed.  What 9/11 did to drive change of security procedures within global travel, COVID-19 will do to hygiene processes within domestic and global travel.  The hotel stay will feel very different from that perspective, and travellers should feel reassured that hotels have stepped up to the challenge to make this enhanced level of safety their top priority.

4. Will travellers still be able to avail of Food & Beverage within the hotel?

KW: Hotels have had to find a way to make some provision within their own constraints that meets government guidelines. If the hotel can offer F&B it will be either at a reduced level of room service or a very basic ‘knock and drop’ or ‘breakfast in a bag’ option.  

As we approach July there are also hotels offering spaced dining facilities as a step to getting back to greater normality. This works reasonably well, but the key is that the booker and traveller know what to expect so part of the challenge has been to present that information accurately at time of booking.

Some chains such as Travelodge have teamed up with Deliveroo and Just Eat to make takeaway options easier.  We foresee that these partnerships will be a key driver for success within the travel sector going forward.

Avoiding out of pocket expenses for travellers such as meals, but also fuel and parking, is now a key concern for employers, especially as food options within the hotel may be reduced for a time. We have seen an uptick in interest of our pre-paid RoomexPay expense card as a result of this. The most important advice is to check all details with the hotel (or your Roomex Account Manager) before your trip. 

Learn more about Roomex and their initiatives with their hotel partners to keep those travelling during COVID-19 safe by getting in touch with them here

 

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Getting Back on the Road Series - How to Navigate the New Landscape of Workforce Travel

Getting Back on the Road Series - How to Navigate the New Landscape of Workforce Travel

Workforce travel is an evolving landscape at the moment, to help companies get back on the road, we sat down (virtually) with Keith Watson our Global VP...

Read More
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We spoke to Richard Adler, Vice President Sales - UK & Europe and Strategic Accounts for Millennium & Copthorne Hotels, a London-based global hotel company, which owns, manages and operates over 135 hotels across some 80 locations worldwide about the measures they have in place to deal with the COVID-19 pandemic.

Millennium operates 19 hotels in the UK with 5 currently open for key workers (Copthorne Hotel Merry Hill Dudley, Copthorne Hotel Plymouth, Copthorne Hotel London Gatwick, Copthorne Tara Hotel London Kensington, Millennium Gloucester Hotel London)

Hygiene and preventing the spread of COVID-19 have become so important. How are you ensuring both staff and guest safety?

We always adopt a risk-based approach to any initiatives therefore the hierarchy of hazard control is always adopted and control measures implemented. Whilst we can’t eliminate COVID-19, we can use operational management controls to reduce exposure such as undertaking comprehensive and detailed risk assessments for the management of suspected cases, contaminated rooms and implementing methods to secure social distancing, as well as, specifically located and readily available sanitisation gel, the encouragement and promotion of regular and thorough hand washing and drying. PPE is the means of last resort so our management controls are regularly reviewed to avoid too heavy reliance on PPE.   

How is Millennium ensuring safe and clean rooms for guests?

Enhanced precautionary measures have been introduced to ensure a safe and comfortable stay for our guests and team members. Heightened cleaning programmes are underway in our hotels and a number of additional measures are in place to keep guests and team members alike safe. 

Managing all public areas to ensure social l distancing is adhered to in the lobby, restaurants, dining and conference rooms. In areas where handwashing is not immediately available, you will find hand sanitiser readily available in our hotels’ public areas. The risk assessment process, as well as precautionary measures, are ever-changing in light of information that is being released by the UK Government and we have and continue to adhere to all Government advice, especially where control measures can be adopted by our Company, even when the control measures are not hospitality centric.

How has COVID-19 impacted the way in which you work day-to-day?

Safety and the welfare of our employees and guests remain as always the heart of what we do and therefore all of our work practices. The way we interact with each other and our guests have been under close scrutiny to ensure that all control measures have been identified and implemented to reduce the transmission and exposure to the virus.

Has your check-in process changed to avoid contact?

Where possible we have limited contact and respected the social distancing measures as endorsed and advised by the UK Government, we are currently reviewing the installation of screens and more contactless payment methods.  Foodservice has been changed with the provision and method of delivery and currently preventing the use of bars and restaurants. 

What if guests begin to show symptoms?

A Health Declaration questionnaire has been prepared and implemented for all hotel guests, visitors and contractors.  Where an employee becomes unwell, these cases are fed through the HR system at hotel level and recorded as incidents on our SSHE e-portal.  The purpose of the escalation is to take care of our employees’ welfare and to ensure our guests are aware that we take care of our employees, in order to safeguard our guests during their stay with us. 

If an employee/guest or visitor attends the hotel and is presenting symptoms of the coronavirus, then attending employees must initially notify the Duty Manager, who will then assess the situation on the merits of each case. Our team members have been trained and will continually receive further training on how to handle such situations and the various ranges of advises being shared, from advising the guest to remain in their own room and self-isolate to providing them with the necessary contact details as communicated by the local authorities.   

What is the business doing to stay up to date with updated recommendations from the government and the World Health Organization? 

Our SSHE and HR teams received daily updates directly from the UK Government to ensure that all in the information is from a considered and trusted source.  Whilst we are aware of the media coverage, we are very much secure in the processing and communicating of governmental advice and direction.  We then use the information to provide our employees and guests with considered information, with  subjectivity; we are the guiding force during this difficult time so we undertake our duty of care to our employees and guests with extreme seriousness and it is the main priority in our endeavours. 

Are you still offering food at this time? What are the options?

In accordance with the social distancing guidance we are operating a Grab n Go breakfast and room food delivery service throughout the UK estate, whilst securing social distancing.  However timing will vary from one location to another to ensure that all the control measures to prevent transmission and exposure remain effective.

Are your amenities closed due to the outbreak?

Again we are guided by the UK Government’s restrictions and ensure that only those permitted facilities and services are carried out.  As a consequence, amenities such as pools, health & beauty centres as well as business lounges are temporarily closed.

Learn more about Millennium Hotels and what they are doing to ensure guest safety here. 

Roomex is assisting companies with their project needs worldwide, whether it is supporting key workers with their long term stays in hotels or apartments, please reach out to us and see how we can help you.

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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Millennium Hotels promise safety in hotels through and post the COVID-19 pandemic

We spoke to Richard Adler, Vice President Sales - UK & Europe and Strategic Accounts for Millennium & Copthorne Hotels, a London-based global hotel...

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Roomex users will see a new icon in their accommodation results indicating that we have personally confirmed that the hotel they are booking meets or exceeds the cleaning stands as recommended by the World Health Organisation.

Our customers will be able to click on the new icon and see a detailed report on what measures the hotel has implemented to ensure both guest and employee safety. 

Since the start of March, we’ve gone back to the drawing board and rewrote our product road map with one focus - customer safety. This pandemic has re-ranked what we value as important when travelling for work and your Roomex platform reflects that. 

As always, our customers are our ‘North Star’ guiding us on what to focus on creating and developing next. Our most recent update was a result of direct customer feedback. 

What’s on most of our customer’s minds as they consider returning to travel? 

Exactly ⅓ of all respondents to our recent survey agreed that their biggest concern was hotel cleanliness, followed by 20% stating that hotel facilities were their biggest worry.  The majority of workforce travellers stated they have no concerns in travelling again, with 54% of people responding with an answer of 7 or above on a scale of 1-10. 

For those key workers that had been travelling throughout the pandemic, they shared their biggest concerns.  The most common concerns were fears over the rooms not being cleaned adequately, no use of restaurants, and general hotel availability being sparse. 

RoomexClean will give travellers and bookers peace of mind and ensure safe and clean accommodation 

We want to make you feel safe as you get back on the road. We understand your fears, hesitations, and concerns. Which is why we directly responded to your biggest concerns with RoomexClean. 

Login to your platform to check out RoomexClean

All properties on our platform are following the cleaning standards as recommended by the WHO, and many have committed to going above and beyond these standards to ensure both guest and employee safety. Our new safety icon is displayed when we’ve talked individually with that chain to confirm their hygiene measures and their updated food and beverage offerings.

RoomexClean-1

All users have to do is click on the icon 'Food & Hygiene' (pictured) and information on the hotel, their promised cleanliness measures, and what should be expected at check-in will be displayed. 

Here are some of the hotels that have already been added to RoomexClean (with new ones being added daily!) 

  • GLH Hotels
  • Premier Inn
  • Travelodge
  • Best Western
  • Atlas Hotels (Holiday Inn Express)
  • Dalata (Clayton Hotels, Maldron Hotels)
  • Leonardo Hotels (Jurys Inn)
  • Hilton Hotels
  • Marriot Hotels 
  • IFG Hotels
  • Lindner Hotels
  • Penta Hotels
  • Roomzzz Aparthotels
  • Staycity Aparthotels 
  • Accor
  • B&B Hotels
  • Club Quarters
  • Galway Bay Hotel 
  • Kew Green

What are these hotels doing to keep you safe? Well, here’s a summary: 

Hotels have stepped up to ensure both guest peace of mind and safety. Our participating hotels have committed to some or more of the below to increase safety:

  • Daily deep cleans in public, heavily trafficked areas
  • Sanitised key cards 
  • Adding protective mats and screens at reception
  • Meal services offered as room service or takeaway in disposable, single use containers
  • Leaving rooms empty between guests for 72 hours
  • Running training for all staff members to educate them on best safety practices
  • For long term stays - offering cleaning bundles to guest
  • Removing unnecessary room elements like bed scarves, menus, and note pads
  • Going completely cashless or contact free at check in 
  • In- room text services to minimise visits to reception and use of phone 

Interested in learning more about the RoomexClean feature? Get in touch with your account manager, or reach out to one of our travel experts today.

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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Introducing RoomexClean, our newest feature that informs users of individual hotel safety measures at a glance

Introducing RoomexClean, our newest feature that informs users of individual hotel safety measures at a glance

Roomex users will see a new icon in their accommodation results indicating that we have personally confirmed that the hotel they are booking meets or...

Read More
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Best Western is the most recent hotel chain to expand its cleaning protocols due to the impacts of COVID-19. 

Best Western is one of our largest hotel partners - and a partner on our Key Worker Support package. With over 4,700 hotels in over 100 countries worldwide - the chain has always been a leader in cleanliness, launching their 'I Care Clean' programme in 2012. For nearly 75 years they have maintained a positive reputation for providing guests with clean, well-maintained accommodations. 

As part of their ongoing commitment to keep guests safe and healthy during these uncertain times they've launched a new cleaning programme called Hotels That Care based upon guidance provided by the WHO, the Center for Disease Control, and other government agencies. 

Find Best Western in Roomex with our new 'RoomexClean' tag, indicating that it's exceeded the cleaning standards as recommended by the Word Health Organization. Read more about our RoomexClean feature here

new best western pic

The Hotels That Care programme addresses five main areas in their hotels:

1. Front desk and lobby

  • The use of Best Western's Mobile Concierge Platform will be in use to minimise guest contact with a streamlined check in and check out procedures
  • Social distancing measures implemented 
  • Lobby brochures, magazines, and papers removed
  • Enhanced sanitisation procures and deep cleaning in heavily trafficked areas like the front desk and the lobby 
  • Sanitising wipes and stations will be available throughout the hotel 

2. Guest rooms and housekeeping

  • Enhanced cleaning protocols have been implemented
  • If possible guest rooms will not be entered for 24-72 hours after check out
  • All touch points (faucets, door handles, light switches, thermostats, clocks, hangers) will be cleaned and sanitised
  • Unnecessary items like decorative pillows and bed scarves, pens and paper are removed
  • For safety of guests and staff, housekeeping service will be only available on request

3. Food and beverage updates

  • Offerings have been adapted for guest and staff health and safety 
  • Breakfast rooms will be closed depending on location to avoid unnessary guest congregation
  • Enhanced Grab and Go options are being offered in most hotels 

4. Public amenities

  • When allowed to open, public amenities like fitness centres, swimming pools, and meeting rooms will be cleaned on closely monitored schedules with disinfect chemicals 
  • Each evening, these areas will be sanitised with the use of electrostatic fogging, ozone generators, or ultraviolet devices

5. Hotel employee and staff requirements

  • Hotel employees will follow strict guidelines - including wearing PPE, frequent and stringent hand washing protocols
  • Employee workstations will be cleaned and disinfected after every shift
  • Employees will be empowered to stay home if unwell, and communicate on potential exposure to COVID-19, and will be fully educated on how to maintain safe and clean home 

See what Best Western is doing to ensure guest and staff safety in this short video. 

Learn more about Best Western and RoomexClean by reaching out to our hotel experts or your account manager. 

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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Best Western Hotels & Resorts launches new cleaning programme, Hotels that Care

Best Western is the most recent hotel chain to expand its cleaning protocols due to the impacts of COVID-19. 

Read More
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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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No matter what industry you’re working in, where you’re living or where you’re going, you have one main concern. Safety. The Coronavirus pandemic has permeated into nearly every aspect of our lives over the last few months, and will likely for the year to come.

As many parts of society slowly open up, travel will be required, be it by plane, train, or car. If you’re a travel manager, a procurement director, or anyone that looks after travel - suddenly you require more control and take further responsibility for everyone’s safety. 

Whether you call it Duty of Care, Safety and Wellbeing, or Employee Care - here at Roomex we want you to know we’re here to support you and your teams as they hit the road. 

Employee safety and wellbeing has always been at the heart of business travel. COVID-19 has increased the need for a detailed and well-thought duty of care to employees. One aspect of this is knowing where all employees have travelled in the past, and exactly where they are should something happen.

Some companies book workforce travel with multiple bookers through various leisure sites, making it difficult to maintain a procedure to keep track of all past, present and future trips. It’s recommended to use a centralised system to book workforce and business travel, especially for the duty of care aspect, so its fast and easy to look up reservations and locations. 

We’ve updated our live Duty of Care map so it’s easier to keep track of where employees have been, their contact details, and where they are booked in next should an outbreak arise.

The second a booking is made in Roomex, it’s immediately viewable in Roomex Analytics where reservations go directly into our live Duty of Care map. Here, users are able to view all trips, past, present and future and get in touch with any employee.

june duty of care

Our account management and support teams are trained on the best practices for travelling during these uncertain times - and are ready and willing to assist you. 

We will help manage every aspect of your trip, including sourcing, negotiating, facilitating group bookings that best suit your needs. Our team is available on live chat to answer any questions about new hygiene policies from hotels and are available for free travel policy consultations. Most importantly, they will call and confirm check-ins on your behalf and recommend safety measures and any updates to meal services. 

Speaking of meal options - are hotels still serving food?

Yes and no. Most hotels have amended their usual dining services to grab and go boxes or room service with disposable packaging. To learn more about what individual chains are doing to keep up food services and to maintain cleaning safety standards, check out this article. 

Finally - look out for our safety icon in your Roomex platform that confirms the hotel has gone above and beyond the cleaning standards recommended by the WHO.

covidcleanroomex

We update these tags weekly and talk directly with the hotel providers to ensure reliable information. 

Reach out to your account manager for direct queries regarding upcoming stays in any hotel booked through Roomex. 

 

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Ensuring the safety and wellbeing of employees as they begin travelling again

Ensuring the safety and wellbeing of employees as they begin travelling again

No matter what industry you’re working in, where you’re living or where you’re going, you have one main concern. Safety. The Coronavirus pandemic has...

Read More
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As countries, cities, and states begin to open up and governments ease restrictions, travel will begin to pick up but it may look different to before. Hotel chains large and small are stepping up to create a safer environment for those traveling during and after the pandemic. Most have gone above and beyond to give travellers peace of mind. 

We spoke to Sarah Conway, Regional Sales & Marketing Manager for Dalata Hotel Group plc about the measures that they have put in place. Dalata Hotel Group is the largest hotel operator in Ireland, with a growing presence in the United Kingdom. The Group manages the Clayton Hotels, Maldron Hotels and Partner brands. The Group's portfolio now consists of 30 owned hotels, 11 leased hotels and three management contracts with a total of 9,208 bedrooms. In addition to this, Dalata is currently developing 11 new hotels. This will bring the total number of bedrooms in Dalata to over 12,000.

Hygiene and preventing the spread of COVID-19 have become so important. How are you ensuring both staff and guest safety?

Over the past few months, we have developed the Dalata Keep Safe Programme, which has involved the introduction of a wide range of protocols and systems that will ensure as much as possible our guests will have an enjoyable and safe visit to all our hotels. We have been testing these protocols and systems in our hotels with great success.

There are numerous initiatives we are undertaking to ensure as much as possible the safety and health of all our guests, employees and suppliers. Like for example, providing plenty of hand sanitizers around each hotel, providing nose and mouth masks to employees and clearly marking public areas to ensure social distancing. Above all, we want our guests, whether they are on business or leisure to have a relaxed enjoyable stay with us.

How are Dalata ensuring safe and clean rooms for guests?

Cleaning is extremely important, but it is not enough. We have introduced thorough systems of sanitisation to ensure, as much as possible, that these areas are safe. Our guests will then have the option of using the lift or staircase to access their bedroom. Strict protocols on lift usage will be displayed on each floor. As guests arrive at their bedroom door, it will have a seal that will break on entering. After each room is cleaned thoroughly and key touchpoints are sanitised, we will fog the room with a special device that deals very effectively with viruses and other air and surface contaminants. This device is used in “Clean Room Technology” throughout the pharmaceutical sector and in some hospitals. Guests will know their room has been treated by the unbroken seal on your door. 

The contents of guestrooms have also been reviewed to remove non-essential, tactile items, such as pen, paper and bed cushions.

Has your check-in process changed to avoid contact?

Before our guests arrive at our hotels, they will have the option of checking in online, so all they have to do is collect their bedroom key from our screened reception desk. Of course, they will have the option of checking in the usual way, should they choose to do so. Online check-out will also be an option. Guests will walk through our spacious public areas that will be thoroughly cleaned continuously throughout each day.

We will also be introducing new state-of-the art technology and additional contactless payment options to make the whole experience seamless.

Have your staff undergone training?

Yes, staff throughout each hotel will complete a dedicated training programme to ensure full implementation of each new measure and will follow the public health official advice and guidelines at all times. 

What is the business doing to stay up to date with updated recommendations from the government and the World Health Organization? 

All of our new health and safety protocols will be accredited by Bureau Veritas, a world leader in testing inspection and certification in the Health and Safety area. So, we are doing everything possible to protect the Health and Safety of all our guests, employees, and suppliers.

(“Bureau Veritas is a company specialized in testing, inspection, and certification, founded in 1828. It is headquartered in Paris and is present in 140 countries through a network of over 1,500 offices and laboratories, and more than 78,000 employees.” https://group.bureauveritas.com)

Will you still be offering food? 

We will have a range of food and beverage options with in-room and main restaurant dining options available. This will include restaurants with table service for all meals (no self-service queuing). Again, there will be protocols in place that will be explained by our team in our public areas. The protocols that apply to guests will equally apply to all our employees both front and back of house. Our employee safety and health is as important as our guest safety.

Learn more about Dalata Hotel Group plc and what they are doing to ensure guest safety here. 

Roomex is assisting companies with their project needs worldwide, whether it is supporting key workers with their long term stays in hotels or apartments, please reach out to us and see how we can help you.

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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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Dalata Hotel Group plc release new Keep Safe Programme

As countries, cities, and states begin to open up and governments ease restrictions, travel will begin to pick up but it may look different to before. ...

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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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11 June 2020

Premier Inn launches CleanProtect, a new, enhanced hygiene promise

To ensure both guest and employee safety, the Premier Inn has teamed up with Diversey, a global leading cleaning and product supplier for the healthcare and hospitality industries to implement a rigorous daily cleaning regime across all their 800 properties in the U.K. and Ireland. All customer support staff at Roomex have been trained on these updates, and are free to chat through these initiatives with you. 

This programme that Premier Inn has implemented includes: 

  • Social distancing measures like Prespex screens and minimising contact at reception in place.
  • More frequent cleaning of high touch areas, and special attention to controls such as air conditioning and TV remotes in rooms.
  • Since they employ every member of their 9,000 housekeeping team directly, they are able to have better control of the standards. Management will be preforming additional room checks.
  • Linen will be laundered at over 60 degrees with disinfectant detergent and shower curtains will be replaced after every guest.
  • All team members have been provided face masks, gloves, aprons and hand sanitiser.

Read the full announcement here. 

27 May 2020

Hotels increase cleaning measures to ensure safe stays for guests 

Hotel chains large and small are stepping up to create a safer environment for those traveling during the pandemic. All hotels in our platform are abiding by the cleaning guidelines recommended by The WHO. Most have gone above and beyond to give travellers a piece of mind. 

  • Atlas Hotels (Holiday Inn Express) deep clean hotels daily and sanitize public areas every hour. They've implemented new social distancing screens and mats to ensure guest and staff safety. Learn more about the measures they have taken here
  • Penta Hotels have been carefully following safety guidelines as outlined by the WHO and have increased cleaning in common and guest areas. They've run training's for staff on how to protect against transmission, and have implemented procedures in case there is a suspected or confirmed case in one of their properties. 
  • Staycity Aparthotels are cleaning public areas multiple times each day and deep cleaning rooms and public areas. An interesting safety note was that they are leaving rooms empty for 72 hours between guests, then deep cleaning the rooms. For long stay guests, where the normal in-stay cleaning service is not available, they are offering a cleaning pack and room refills as often as required. Learn more about their detailed cleaning strategy here
  • Best Western has required all hotels to install protective barriers at reception and will clean the desk after each guest. They have provided a in-room text service to minimise visits to reception and the use of the phone. All key cards will be sanitized prior to check in, and will be handed to guests safely. They are disinfecting busy areas regularly throughout the day and deep cleaning rooms. They have removed unnecessary room elements, like bed scarves and  note pads and pencils. If possible, rooms will be left vacant for at least 24 hours in between guests- and over 72 hours if the guest was unwell. The cleaning team has been trained on a detailed and comprehensive new checklist to keep themselves and guests safe. 
  • Leonardo Hotels (Jurys Inn) have gone completely cashless and has added protective screens at reception. They've implemented deep cleaning protocols, frequently clean heavy trafficked areas, increased bedroom checks by senior management, and reduced printed materials in the rooms. Their staff has also taken part in trainings to ensure their safety and the safety of guests. Learn more about what they are doing to keep guests safe here
  • Roomzzz Aparthotels has created contact free check ins and conducted specialised training for all employees to increase staff knowledge on infection control and sanitation. They too have increased sanitation and cleaning, wiping down heavy trafficked areas multiple times a day and deep cleaning rooms. Learn more about the measures they have taken here
  • IHG Hotels now include visible verification of sanitized items (e.g. glassware, remote control) and reduced room furnishings. They've also implemented touchless transactions, sanitized key cards and promise deep cleaning on high touch surfaces displayed with 'last cleaned' charts. There is hand sanitizer, disinfectant, and wipes available in guest rooms. They are working with external specialist from the Cleveland Clinic to ensure best practices and define even better solutions for cleaning and safety during this time. 
  • Lindner Hotels have installed protective screens at check in and sanitize hotel keys prior to guest arrival. All staff is required to wear masks. All documentation in hotel rooms such as menus and TV programmes will be replaced between guests. All room service ordered will be delivered in single use containers. To increase their social distancing, they've asked guests to select an accurate check in time to avoid crowds at reception. Cash payments are no longer excepted. 

Reach out to your account manager for direct queries regarding upcoming stays in any hotel booked through Roomex. We will update this list regularly, so check back to find more information about cleanliness measures in hotels. 

28 April 2020

Roomex Key Worker Support Package sees increase in Hotel Partners

Since its launch, our Key Worker Support Package has helped provide relief and accommodation to thousands of key workers traveling during the pandemic. Every day we're adding new hotel partners to the initiative, and as of today we have secured 245 Key Worker rates across hotels in the U.K. and Ireland. 

Learn more about our Key Worker Support package here, or get in touch with our team here to get started. 

16 April 2020

Hotels now offering boxed and takeaway meals 

Hotels around the U.K. and Ireland have adapted to serve Key Workers better with grab and go breakfasts and room service dinners. Travelodge is now opening a breakfast box option available 24 hours a day at all open hotels including a muffin, cereal, a musili bar, and juice. 

Note that all Travelodge Key Worker hotels are bookable through Roomex right now, and all the other properties are open for future bookings for stays after 8 May, subject to change if travel restrictions are extended.

Remember that Roomex contacts every traveller and hotel prior to stay to ensure the traveler knows what to expect upon arrival. 

31 March 2020

Roomex launches a Key Worker Support Package, offering a customised hotel programme tailored by a dedicated account manager, special hotel rates, and new, free in-trip expense card (RoomexPay)

As the COVID-19 pandemic continues to spread, we rely on key workers to keep the country running. These heroes are caring for our families in hospitals, keeping the lights on in our homes, keeping our environments clean and keeping our shops stocked and operational.

At Roomex, we believe that the risks that these individuals are taking to keep us all safe are worth more than a simple thank you. We are honoured to work with those supporting our country in these trying times - and it’s our turn to support them.

Roomex is working with businesses, non-profits, and governments in some of the most affected areas to ensure that we reach COVID-19 responders who need accommodation away from home.

  • We have negotiated exclusive Key Worker Rates across the country that are available on your Roomex platform. Please ask us for the full list of hotels
  • We will work with you to provide a customised hotel programme based on your unique needs 
  • We are dedicating account managers to our customers that have Key Workers to ensure safety and peace of mind
  • As safety during this time is the most important, we ensure that all hotels that are offering this discount are cleaned to the standards recommended by the WHO 
  • Our team will assist you in drafting the required letter stating permission to travel that is required upon check-in at all hotels
  • We realise hotel expenses are only part of the overall requirement for you right now- so we are also offering RoomexPay free of charge as part of this Key Worker Rate package

If you're looking for support during this time, get in touch with our team at tryus@roomex.com 

Read More

30 March 2020
Travelodge to close hotels until 30 April 2020

Abiding by the new instructions by the U.K. government, Travelodge will temporarily close its hotels. However, some locations will remain open for critical and key workers. See the full statement here

25 March 2020

Premier Inn to close hotels until 30 April 2020

We have just received an update from Premier Inn that they have removed all of their hotels from sale up until 30th April 2020 in response to the government request to close all hotels.

For bookings on stays from 24th March - 31st May 2020

In order to comply with the latest Government guidelines if you have a stay in this period, please request a cancellation in your Roomex Platform. See below

For bookings on stays from 15th April - 31st May 2020

Based on the latest Government advice there is the opportunity to cancel bookings to obtain a full refund in your Roomex platform. The booking must be cancelled by 23.59 the day prior to arrival. See below

Alternatively, you can request to amend your booking. Please click on the ‘I want to amend this booking’ button to make your request to change dates.

How to cancel or amend a booking:

  • If you need to cancel a refundable booking, please log into Roomex, and click 'Bookings' at the top of your platform. To cancel a booking, click the three dots in the 'Action' column, and select 'Cancel'. Alternatively, cancel with the link on your voucher confirmation which is found just under the Terms and Conditions.  
  • If you need to cancel a non-refundable rate please log into Roomex, and click 'Bookings' at the top of your platform. To cancel a booking, click the three dots in the 'Action' column, and select 'Cancel'. Alternatively, cancel with the link on your voucher confirmation which is found just under the Terms and Conditions. A member of our Customer Success team will confirm your request ASAP. The booking must be cancelled the day prior to arrival.
  • If you want to amend a refundable booking please click on the ‘I want to amend this booking’ button to make your request
  • Please note that all refundable terms are set directly by the accommodation provider, Roomex cannot facilitate a refund on non-refundable reservations.

Please be advised that our Priority Support team is experiencing an unprecedented volume of queries and are working as best they can to get to every query as soon as possible.

Login to your platform 

23 March 2020

Travelodge to close restaurants 

Travelodge has announced also to close their restaurants this morning effective retrospectively from 20 March.

'In line with the government instruction and our commitment to the health and safety of all our customers and hotel team members, we’ve had to temporarily close our restaurants and bars at 22:00 Friday 20th March until further notice.'

20 March 2020

To ensure the fastest support:

To ensure the fastest response from our support team, if you're looking to change the date or cancel a booking please add the RX Number and the departure date in the email subject line with the words Date change or Cancellation. For example,



RX982130 - 23/3/20 - Date change 

Premier Inn to close restaurants

In response to government advice regarding social distancing, The Premier Inn has made the difficult decision to close all of their restaurants with effect from 21st March 2020 until further notice. However, their hotels currently remain open so your booking will not be affected and we will adjust the booking value accordingly.

19 March 2020

For all business travel during this time, please be advised to call the hotel in advance to ensure the hotel is fully operational. We are also in close contact with all of our suppliers and will continue to keep you updated.

18 March 2020

Over the last few weeks, both businesses and governments have come together to protect their employees and residents as the Coronavirus situation advances. Our hearts go out to all of our customers and their families that have been impacted by this virus - we’re all in this together.

For those that are still travelling, these times can be filled with uncertainty and fear. Like you - we’re constantly monitoring the situation and working with our customers to ensure that those who are travelling are safe. We’re here for you - no matter where you are, and no matter where this situation brings us. 

We will be continuously updating this page as a source of information on the current COVID-19 outbreak. Whether you need it now or later, it could be worth bookmarking. 

General Advice

As this situation develops on an hourly basis - it can be difficult to keep up. We are following the recommendations and guidance from the World Health Organization, (WHO) as well as the local governments of countries that customers are booking in. 

Useful links:

Travel FAQ’s

How to stay safe while travelling:

According to the WHO, hand washing (with soap and water or an alcohol-based gel) and social distancing are the keys to stopping the spread of Coronavirus. Avoid touching your eyes, nose, and mouth - and stay at least a metre away from others. When staying in hotels, keep the air conditioning to a minimum.

We also recommend calling hotels in advance of check-in to ensure the hotel is fully operational. 

What are hotels doing to keep guests safe? 

Hotels, of course, are playing their part - and a large number of our accommodation providers are following these steps:

  • Along with our usual cleaning protocols, Hotels are carrying out regular deep cleaning.
  • Providing hand sanitizers.
  • Holding thorough briefings with their customer-facing teams to ensure they are informed, ready for unfolding scenarios and taking preventative measure to help prevent the spread of COVID-19.

Roomex Platform FAQ’s 

Support Queries and Longer Wait Times 

Our Priority Support team is experiencing an increase in the volume of queries. They are working as best they can to get to every query as soon as possible. Please note that our accommodation providers and suppliers are also experiencing a larger volume of queries, impacting the time it takes us to best serve you.

The response time is naturally slower, but we want to assure you that we have increased the number of staff in Support to manage these queries and we will get back to you as soon as possible. 

If your trip is not within the next 7 days, please hold off contacting customer service so we can help those travelling immediately. We will get back to you as soon as possible after weighing the urgency. 

To ensure the fastest response from our support team, if you're looking to change the date or cancel a booking please add the RX Number and the departure date in the email subject line with the words Date change or Cancellation. For example,

RX982130 - 23/3/20 - Date change 

Amending Bookings

If you are making a booking or changing the date of your reservation we recommend booking a refundable rate. 

  • If you need to cancel a refundable booking, please log into Roomex, and click 'Bookings' at the top of your platform. To cancel a booking, click the three dots in the 'Action' column, and select 'Cancel'. Alternatively, cancel with the link on your voucher confirmation which is found just under the Terms and Conditions.  
  • If you want to amend a refundable booking please rebook with the new details on your platform, then cancel the original booking free of charge. 
  • Please note that all refundable terms are set directly by the accommodation provider, Roomex cannot facilitate a refund on non-refundable reservations.

Hotel updates 

Premiere Inn to close restaurants from 21 March

In response to government advice regarding social distancing, The Premier Inn has made the difficult decision to close all of their restaurants with effect from 21st March 2020 until further notice. However, their hotels currently remain open so your booking will not be affected and we will adjust the booking value accordingly.

Best practices 

Focus on Duty of Care 

If an employee has a problem while travelling, a lot of factors quickly come into play - from medical costs to repatriation. The first thing you’ll need to know is exactly where they are. Remember, in Roomex Analytics, you can quickly see where every employee is with our Duty of Care feature. You’ll find their contacts, location, and hotel, as well as any historical stays. Act fast, and stay calm - and know our customer care teams are also at the other end of the phone should you need us. 

Login to your platform and view you live Duty of Care map 

Remain flexible in the coming weeks

During these times more than ever, it’s important to read the terms and conditions of your bookings both on Roomex and on any other site that you use to book air and train travel. Sometimes the fine print can leave you without a refund or an alternative flight or train. As we’ve mentioned earlier this month, we’ve recently released hundreds of exclusive Roomex Rates into your platform. These rates are refundable and extremely flexible, with late check-ins and last-minute cancellations. Learn more about these exclusive Roomex Rates here

Based on our tracking, we’ve seen the price of hotels dropping at the moment, so if you are willing to take the risk, you could also focus on organising trips later in the year. Also, always check your Roomex platform if the room your booking is refundable if you’re unsure the project will proceed. 

Get in touch with our support team at:

  1. In your platform - by clicking on the blue chat icon on bottom left of the screen
  2. Email: priority@roomex.com  
  3. U.K.: +44 20 7183 7737
  4. Ireland: +353 1 2966275
  5. Germany: 0800-0003899
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COVID-19 Updates From Roomex

COVID-19 Updates From Roomex

11 June 2020 Premier Inn launches CleanProtect, a new, enhanced hygiene promise To ensure both guest and employee safety, the Premier Inn has teamed up...

Read More