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Booking Terms and Conditions

Different Terms of Service may apply when using the Roomex Services outside of the United Kingdom and Europe and are accessible online at

This hotel booking engine is owned and run by Roomex Limited.

The hotel information and pictures provided on this website have been provided to Roomex Limited by supplier(s) dealing directly with the hotels.

The hotels are committed to honoring all bookings made through this website.

Customer Details :

Your email address will be used for all future correspondence regarding this booking. Please note that Roomex reserves the right to cancel any booking if either a correct and active email address or a correct and active telephone number are not given during the booking process.

Cancellations and Amendments :

Roomex reserves the right to cancel any booking. If Roomex decides that there is an issue with your booking, Roomex will make every reasonable effort to contact you using the email address and phone number provided by you during the booking process.

Cancellations by you, the customer, must be done via the link on your confirmation email. This applies to all bookings.

 Usually, if cancellations are made at least 2 working days ahead of your arrival date, you will receive a full refund of your booking amount. Please note that for all cancellations, will make every effort to ensure that cancellation charges are kept to a minimum but please check your booking cancellation terms and conditions, as these will vary between hotels and dates booked.

Exact terms and conditions for your specific booking can be viewed online prior to booking creation; once booking is completed these terms can also be viewed on your confirmation email.

Accuracy of Information :

The hotel information, star ratings and quality of accommodation are compiled from information provided by the hotels. We publish such information in good faith, based on the information provided. We have taken reasonable care to ensure that the content of all areas of the website, including all hotel information, are accurate and up-to-date. We are not responsible for inaccuracies, errors, omissions or misleading information contained therein.

Unavailability :

In the unlikely event of a confirmed booking becoming unavailable, we will endeavour to offer an alternative hotel at an equivalent standard and price, as close to your original hotel as possible. If this is not possible, or if you are not satisfied with the replacement hotel, we shall refund to you in full the cost of your original booking with

In the event that a hotel ceases trading will contact you prior to your arrival date and issue you with a full refund immediately. will not be liable to arrange alternative accommodation if the original hotel booked ceases trading.

Email :

Email in relation to this booking and/or any future correspondance and any attachments sent by employees and officers of Roomex Limited is believed to be free of any virus, worm, Trojan horse, and/or malicious code when sent. Each electronic mail message and its attachments could have been infected during transmission. By reading any message received by Roomex Limited and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. The sender is not liable for any loss or damage arising in any way from the message or its attachments.

City Taxes :

All hotel rates are inclusive of local city taxes and booking fees unless stated otherwise. Local city tax if applicable must be paid directly by you at the hotel. Please click here to view a list of cities which apply local city tax (please note this is not an exhaustive list and is for guidance purposes only). If you have any queries regarding local city taxes or need advice please call +353 1 2966275.

Hotel Reviews Terms and Conditions


These site terms do not alter in any way the terms or conditions of any other agreement you may have with ROOMEX or its affiliates for products, services or otherwise.

ROOMEX reserves the right to change or modify any of the terms and conditions contained in these site terms, or any policy or guideline of the site at any time at its sole discretion. Unless otherwise specified, any change or modifications will be effective immediately upon posting of the revisions on the site and your use of the site will constitute your acceptance of such changes or modifications. You should review the site terms and its incorporated policies and documents regularly to understand the terms and conditions that apply to your use of the site and the hotel review area. If you do not agree to the amended terms your use of the site must cease immediately. “User” means, either, any person who submits a review when invited to by email, or any third party or person who reads and peruses the reviews of hotels posted on this site for any reason.


Except as otherwise indicated, the site, and all text, images, marks, logos and other content contained herein, including without limitation the ROOMEX logo and all design, text, graphics, pictures, information, data, software, sound files, other files, content, and the selection and arrangement thereof (collectively known as the “site content”) are the proprietary property of ROOMEX LIMITED and are protected by Irish, European and International Copyright laws.


ROOMEX, and all other product or service names or slogans displayed on the site are registered and / or common law trademarks of ROOMEX LIMITED and or its suppliers or licensors and may not be copied, imitated or used, in whole or in part, without the prior written permission of ROOMEX or the applicable trademark holder. In addition, the look, feel and “get up” of the ROOMEX site including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and / or trade get up and dress of ROOMEX and may not be copied, imitated or used, in whole or in part, without the prior written permission of ROOMEX. All other trademarks, registered trademarks, product names and company names or logos mentioned in the site are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by ROOMEX.

Terms of Use


ROOMEX gives the user a limited, non sub-licensable licence to access and view the site, and to view, copy and print portions of the site content. Such licence is subject to these site terms and specifically conditioned upon the following:

  1. You may only view, copy and print portions of the site content for your own personal information, personal and non-commercial use.
  2. You may not modify or otherwise make derivative uses of the site or the site content or any portion thereof
  3. Any displays or printouts of the site content must indicate that the content is copyright of ROOMEX LIMITED and all rights are reserved and save where otherwise specified the contents of all pages contained in this site are © Roomex Limited 2006
  4. You may not remove or modify any copyright, trademark or other proprietary notice that have been placed in the site content
  5. You may not use any data mining, robots or similar data gathering or extraction methods
  6. You may not use the site or the site content other than for its intended purpose
  7. You may not reproduce, prepare derivative works from, distribute or display the site or any site content (except for page caching) except as provided herein Except as provided, and expressly permitted above any use of any portion of the site or site content without the express prior written permission of ROOMEX is strictly prohibited and will terminate the licence granted herein. This licence is revocable at any time.
You warrant and agree that your use of the site and the site content will be consistent with this licence and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties. You agree to indemnify ROOMEX LIMITED and its agents and servants against any liability to any person arising out of your use of the site which is not in accordance with the site terms.


You are granted a limited, non-exclusive right to create a text hyperlink to the site for non-commercial purposes, provided such link does not portray ROOMEX  or ROOMEX LIMITED or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked without condition at any time. You may not use a ROOMEX logo or other proprietary graphic of ROOMEX to link to the site without the express written permission of ROOMEX. Further you may not use, frame or utilise framing techniques to enclose any ROOMEX trademark, logo, or other proprietary information including the images found at the site, the content of any text or the layout or design of any page or form contained on a page on the site without ROOMEX’S express written consent. Except as noted above you are not conveyed any right or licence by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of ROOMEX or any third party. Nothing contained on the site may be construed as granting, by implication, estoppel or otherwise, any licence or right to use any patent, trademark, copyright or other proprietary right of ROOMEX or any third party without the written permission of ROOMEX or such other party that may own such patent, trademark, copyright or other proprietary rights.


The site may contain links to third party web sites (“third party sites”) and third party content (“third party content”) as a service to those interested in this information. You use links to third party sites and third party content therein at your own risk. ROOMEX does not monitor or have any control over, and makes no claim or representation regarding, third party sites or third party content. ROOMEX provides these links only as a convenience and a link to a third party site or third party content does not imply ROOMEX’s endorsement, adoption or sponsorship of or affiliation with such third party site or third party content. ROOMEX accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of third party content, third party sites or web sites linking to the site. When you leave this site, our terms and policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices of any third party site and should make any and whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

ROOMEX invite users who have booked a hotel using the ROOMEX booking engine to contribute a review of the hotel or hotels in which they have made a booking. Such invitation is issued to the email address or addresses submitted to ROOMEX for the purpose of communication with ROOMEX only and those users should consult the Privacy Policy of ROOMEX.

ROOMEX as an intermediary service provider takes no responsibility and assumes no liability for the content of any review submitted or for any loss or damage, directly, indirectly or consequential thereto. ROOMEX is not liable for any mistakes in the reviews submitted nor for any defamatory content, libel, omissions, falsehoods, obscenity, pornography or profanity you or any user of the site may encounter. ROOMEX is not liable for any statements or representations made in any hotel review.

If ROOMEX chooses at its own discretion to place and post such reviews on the site, you the user are solely responsible for the content of such reviews. Notwithstanding this you expressly agree not to submit a review for posting containing any of the following: 
  1. Any review which contains information, text, code, graphics photos or any other material content (“content”) that is unlawful, libellous, defamatory, obscene, pornographic (of any kind), indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicly held rights, abusive, inflammatory , fraudulent, or otherwise unacceptable or offensive,
  2. Any review content which contains or encourages the commission of an offence or can be construed as racist, or contrary to any provisions of any other such legislative provisions in the Republic of Ireland,
  3. Any review content that infringes any patent, trademark, trade custom or secret, copyright or other intellectual or propriety right of any party,
  4. Any review containing viruses, corrupted data or other harmful or destructive files,
  5. Any review which contains private information of third parties including but not limited to, addresses, phone numbers, email addresses, credit card numbers, or other personal data or any data for which the Data protection laws of the Republic of Ireland apply or any data protection provisions provided for by the European Union,
  6. Any review content which is submitted for the sole purpose of damaging the business reputation or otherwise of any hotel for which ROOMEX has facilitated the booking of through its booking engine during its ordinary course of business,
  7. Content, that in the sole judgement of ROOMEX is objectionable or inappropriate. 

ROOMEX is not liable for any statements, representations or content provided by users of the review procedure on this site in any personal home or web page or interactive area of any third party website. Without limitation on the above, ROOMEX is not liable for any repeat infringement of any copyright or related rights, or repetition of profane, defamatory or illegal content in any personal home or web page or interactive area of any third party website.

ROOMEX operates on a notice and take down basis. If any person has a complaint or objection to content contained in reviews of hotels posted by users of this site, or believe that material contained in such reviews infringes a copyright, is defamatory or illegal please contact us immediately. ROOMEX will make all reasonable endeavours to remove any such content within a reasonable time. If you believe in good faith that materials hosted by us infringe your copyright, please provide full details to ROOMEX.

ROOMEX has no obligation to screen, edit or monitor any of the content of any review to or distributed through the review posting procedures. ROOMEX LIMITED reserves the right, and has absolute discretion as to whether a review is posted to this site or not for any reason, whatsoever.


By posting or distributing content to or through this site, unless we indicate otherwise, you (A) grant ROOMEX and its affiliates a non-exclusive, royalty free, perpetual, transferrable, irrevocable and fully sub licensable right to use, reproduce, distribute, publish, create derivative works from and publicly display and perform such content throughout the world in any media, now known or hereafter devised; (B) grant ROOMEX and its affiliates and sub licensees the right to use the name that you submit in connection with such content if they choose; and (C) represent and warrant that you own and control all of the rights to the content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such content to or through the site and that such content is accurate and not misleading and use and posting or other such transmission of such content does not violate these site terms and will not violate any rights or cause injury to any person or entity. You further grant ROOMEX the right to pursue at law any person or entity that violates yours or ROOMEX’S rights in the content by a breach of these site terms.

By submitting hotel review content you agree that such content is not confidential and ROOMEX is under no obligation to treat content as proprietary in any way. At all times, ROOMEX reserves the right to refuse to post a review or reject a review without reason and without notice. ROOMEX is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to ROOMEX. ROOMEX shall have no duty to attribute authorship to you, and shall not be obligated to enforce any form of attribution by third parties.

You agree that you have no objection to the publication, use, modification, deletion and exploitation of site content by ROOMEX its affiliates and licensees and agree not to claim or assert any entitlement to any moral rights of an author in any of the content.


ROOMEX may run advertisements and promotions from third parties on the site. Your business dealings or correspondence with , or participation in promotions of advertisers other than ROOMEX and any terms, conditions, warranties, or representations associated with such dealings are solely between you and any such third party. ROOMEX is not responsible or liable for any loss, damage of any sort incurred as the result of any such dealings or as a result of the presence of third party advertisers on the site.


Except as expressly provided to the contrary in writing by ROOMEX, any content contained in the review of hotels are provided on an “AS IS” basis without any warranty or warranties of any kind either express or implied. ROOMEX does not warrant the content in any respect in any review of any hotel, or the opinions or comments contained therein. ROOMEX disclaims any warranty either express or implied in respect of any review content which is either expressly positive or expressly negative in relation to any hotel which is the subject of such review. ROOMEX does not warrant the “individual experience” (which given its ordinary meaning is the subjective experience of one person), representations, or otherwise in any review content which users submit for posting to the site. ROOMEX does not warrant any user grading of hotels which appear on the site. ROOMEX will aggregate and display the submitted user grading for each hotel but does not warrant that grading in any way.

ROOMEX is not responsible in any way or manner for any typographical errors, omissions, inaccuracies or misleading information contained in the review of any hotel which is posted to the site. ROOMEX cannot and does not represent or warrant that the site or its servers are free of viruses or other harmful components. Therefore, you should at all times use industry recognised and approved software to protect, detect and disinfect viruses from any download.


You waive and covenant not to assert any claims or allegations of any nature whatsoever against ROOMEX, its affiliates, or their respective directors, officers, employees or agents arising out of or in any way relating to your use of the site, the services, the content or the materials contained in or accessible through the site, including, without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of site content, or allegations that ROOMEX has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or exploitation of the site. You use this site at your own risk.

Without limitation of the foregoing, neither ROOMEX nor any parties providing site content shall be liable for any direct, special, indirect or consequential damages or any other damages of any kind, including but not limited to loss of use, loss of profits, loss of data whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected to the content in reviews of any hotel posted on this site or materials contained in or accessible through the site. ROOMEX shall not be liable for any damages of any kind resulting from any reliance by any person (including any person who views such content with the intention of booking a particular hotel) on the review hotel content or any other information accessible from ROOMEX. ROOMEX shall not be liable without limitation for any damage caused by or resulting from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance whether or not resulting from acts of God, communications failure, theft, destruction or unauthorised access to ROOMEX’s records, programmes or services.


Notwithstanding any provision of these site terms, ROOMEX reserves the right, without notice and in its sole discretion, without any notice or liability to you, to (A) terminate your licence to use the site, or any portion thereof; (B) block or prevent your future access to and use of all or any portion of the site, site content or services; (C) change, suspend or discontinue any aspect of the site, site content or services and (D) impose limits on the site, site content or services.


The site (excluding third party sites) is controlled by ROOMEX LIMITED and operated by ROOMEX LIMITED from its offices at Level 5, Latin Hall, Golden Lane, Dublin 8, Ireland. While ROOMEX has made no effort to publish the site elsewhere, the site is available in Ireland and other countries. All disputes, claims or other matters arising from or relating to your use of the site will be governed by the laws of the Republic of Ireland. You agree that all claims you may have against ROOMEX LIMITED arising from or relating to your use of the site will be resolved in a court of competent subject matter jurisdiction in the Republic of Ireland. Your use of the site means you consent to the personal jurisdiction of Irish courts over you and agree that Republic of Ireland is the convenient forum for the resolution of any such disputes. If you choose to access this site from locations anywhere else in the world as the case may be, you will be responsible for compliance with all local laws of such other jurisdictions.


You must be the greater of 18 or the age of majority in the laws of your jurisdiction or residence to register for, use or Book the Products or Services available on the Site. 



Roomex makes use of the following libraries and products

  • JWT - Jwt.Net, a JWT (JSON Web Token) implementation for .NET -

  • TuesPechkin - A .NET wrapper for wkhtmltopdf -

  • jquery.loadingdotdotdot -

  • jquery.lightbox -

  • jquery.gmap-