The Roomex Blog

Why travel safety will be an ever-present focus post COVID-19

Why travel safety will be an ever-present focus post COVID-19

The travel industry, like most industries, has undergone major changes due to the impacts of COVID-19. As a result of the pandemic, many of us have been...

Read More
How Finance Teams Can Lead Their Company into Recovery Amid COVID-19

How Finance Teams Can Lead Their Company into Recovery Amid COVID-19

Since the start of March, the impacts of COVID-19 have hit nearly every industry. It’s safe to say we’re slowly adjusting to our new ‘normal’ - but the...

Read More
How to manage travel post lockdown: from project bookings to long term stays

How to manage travel post lockdown: from project bookings to long term stays

COVID-19 has quickly impacted nearly every aspect of our lives. It’s taken a serious toll on our healthcare infrastructure, the economy, and of course,...

Read More
Atlas Hotels increases cleaning measures to protect Key Workers travelling during COVID-19

Atlas Hotels increases cleaning measures to protect Key Workers travelling during COVID-19

As the COVID-19 pandemic continues, hotels across the U.K. and Ireland continue to adapt to accommodate key workers travelling during this time.  

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Staycity Aparthotels implement stronger safety measures across all apartments to protect guests

Staycity Aparthotels implement stronger safety measures across all apartments to protect guests

The COVID-19 pandemic has forced nearly every industry to adapt their business to meet new needs. The travel industry in particular has undergone extreme...

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Serviced Aparthotel provider, Roomzzz adapts services to provide safety and comfort to Key Workers during COVID-19

Serviced Aparthotel provider, Roomzzz adapts services to provide safety and comfort to Key Workers during COVID-19

In recent weeks we have watched the world as we knew it change, due to the impacts of the COVID-19 pandemic. Hotels have had to adapt to these changes...

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In-Trip Expense Card and App Fast-Tracked to Provide Support for Key Workers

In-Trip Expense Card and App Fast-Tracked to Provide Support for Key Workers

Over the last few years, Roomex has moved to become a prominent player in the workforce travel management space. We’ve been fortunate enough to be...

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Key Worker Support Package to provide relief to those travelling during COVID-19

Key Worker Support Package to provide relief to those travelling during COVID-19

Roomex launches a Key Worker Support Package, offering a customised hotel programme tailored by a dedicated account manager, special hotel rates, and new,...

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10 headaches Roomex solves for construction travel managers

10 headaches Roomex solves for construction travel managers

If you’re in charge of organising construction travel plans for your company, your goal is simple. You need to book clean, comfortable rooms for employees...

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Will Artificial Intelligence Play a Big Role in the Future of Construction?

Will Artificial Intelligence Play a Big Role in the Future of Construction?

For an industry that prides itself on progress, innovation, and cutting-edge technology, the engineering and construction trade has been somewhat slow on...

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The travel industry, like most industries, has undergone major changes due to the impacts of COVID-19. As a result of the pandemic, many of us have been working from home to halt the spread of the virus. As countries, cities, and states begin to open up and governments ease restrictions, travel will begin to pick up, first domestically and then internationally. That’s not to say that travel will be the same as it was in 2019. Business and leisure travellers will have new worries, concerns and requests - all with the goal of keeping safe. 

Staying safe will be the main concern for workforce travellers post COVID-19, but what exactly will the new normal look like? 

1. New preferences for rooms 

Before the pandemic, many workforce travellers didn’t have much preference for the type of room they were booked into. In industries like construction, many didn’t mind sharing a hotel room with a colleague. Now, travellers are looking for more space. We’ve been seeing an increase in bookings on our platform for serviced apartments and aparthotels, particularly in the U.K. and in Germany. Guests have more space and have the ability to eat or cook in the room rather than dining out. Serviced apartments typically include a fully stocked kitchen, maid service or package, and sometimes even room service. 

2. Increased communication about cleaning measures on planes and in hotels 

We’re all nervous to begin travelling again, whether for leisure or business. But, hotels and travel platforms are putting in place many new operational changes to keep guests safe. We’ve talked to dozens of hotels and serviced apartments over the last few months who’ve shared detailed plans on new hygiene measures. Some are leaving rooms vacant for 72 hours between guests, all have increased cleaning standards in rooms and common areas, and many are providing comprehensive training to all staff to ensure compliance.

As a business traveller, you should expect information on the cleanliness of the hotel or apartment prior to arrival, and ensure they are complying with the guidelines recommended by the WHO. All properties listed on Roomex are certified clean and highlighted within the platform. Our travel experts are also contacting hotels on behalf of customers to ensure the hotel is abiding by stringent cleaning measures and is fully operational. 

3. Contactless payments 

The move to contactless payment has been gathering pace in recent times and has been sped up even further by COVID-19. Travelling with cash is going the way of ordering goods using a fax machine, and many companies are taking note. In our personal lives, we’ve become used to ‘tapping to pay’ with our mobile phones or credit cards - but in workforce travel, there are often many hoops to jump through and a lag in repayment. Not to mention, many merchants are no longer accepting cash due to the impacts of the pandemic, and requesting customers use a contactless payment method.

RoomexPay suite (1)

In reaction to these changes, Roomex has recently developed a solution for workforce travellers used to paying with cash and often out of pocket, RoomexPay. It’s a smart, end to end workforce spend management solution. Its prepaid card eliminates expense management and gives users full visibility and control of all in-trip spend. Many companies are uncomfortable providing travellers with corporate credit cards due to risks associated with them, and now with the decrease in acceptance of cash, RoomexPay will be the solution. Companies have full, remote control of how much money each card user has access to, and have a live, real-time view of every transaction, and can turn off any card within seconds through the app.

Learn more about the benefits of switching from cash to a prepaid credit card and eliminating the expense claim process with RoomexPay here. 

4. Flexible, refundable rates 

Travellers and travel managers are looking to book fully refundable rates for the foreseeable future. We’re unsure what the rest of the year will bring, and where the next ‘hotspot’ could be or if a project could be cancelled last minute. To reduce the stress and risk of financial loss, most hotels and serviced apartments are offering fully refundable and flexible rates. Our travel experts also recommend booking only flexible rates for the time being, until there is more stability. We’ve added an extra filter in Roomex to only display refundable rates, so they appear at the top of every search. 

5. Enhanced Duty of Care 

Duty of Care has always been a central part of business travel. The pandemic has increased the need for a detailed and well-thought duty of care to employees. One aspect of Duty of Care is knowing where all employees have travelled in the past, and exactly where they are should something happen.

A lot of companies still book workforce travel with multiple bookers through various leisure sites, making it difficult to maintain a procedure to keep track of all past, present and future trips. It’s recommended to use a centralised system to book workforce and business travel, especially for the duty of care aspect, so its fast and easy to look up reservations and locations. The second a booking is made in Roomex, it’s immediately viewable in Roomex Analytics where the user can view savings, compliance, city, booker, traveller, and more. On top of this, reservations also go directly into our live Duty of Care map. Here, users are able to view all trips, past, present and future and get in touch with any employee.

june duty of care

Get in touch with our hotel experts to learn more about updates we’ve made to this feature in reaction to the pandemic, and how it will benefit your duty of care policy. 

6. Tighter travel policies 

Many businesses have faced budget cuts due to the impacts of COVID-19, resulting in less flexibility in room night prices. Travel policies, more than ever are relevant for keeping travel budgets in check. The majority of CFO’s and finance teams don’t place controls around business travel- yet it can account for up to 10% of their total operating expenditure. By implementing a travel policy by city, team, or reason for travel, you’re able to gain visibility and get control of this unmanaged spend.

Roomex is personalised to each company, so travel policies are displayed right in the search results when looking for a hotel. The benefit to adding travel policies directly into your hotel booking platform is that bookers immediately know if the hotel they are looking at is in policy, and travel managers or finance teams can see at a glance who is booking most often out of policy and where. This detailed report shows how much your travel policies match reality. Because many companies are either updating their travel policies or creating them for the first time, we’re offering free travel policy consultation to advise you to create a company-wide travel policy for your staff. Get in touch our team here

Everyone is wondering what business travel will look like in a post-COVID-19 world, and doing their best to plan and provide employees with the information they need to stay safe while saving the business time and money. Whether that means providing a stronger duty of care, a tighter travel policy, rolling out a new expense platform, or booking more serviced apartments - business travellers will be safer than ever going forward.

Learn more about the services Roomex is offering to get businesses like yours back on the road by getting in touch with one of our travel experts today.

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Why travel safety will be an ever-present focus post COVID-19

Why travel safety will be an ever-present focus post COVID-19

The travel industry, like most industries, has undergone major changes due to the impacts of COVID-19. As a result of the pandemic, many of us have been...

Read More
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Since the start of March, the impacts of COVID-19 have hit nearly every industry. It’s safe to say we’re slowly adjusting to our new ‘normal’ - but the ripple effects of this storm are only just beginning. Finance departments have jumped into the helm to guide businesses to be more conservative, remain positive, and plan for the future, whatever it may look like.

As the CFO of Roomex, the leading platform for managing workforce travel spend, I wanted to share some learnings that have come out of managing the changes that the pandemic brought to our company, and how finance departments can lead their companies through these challenging times.

We're all facing similar challenges. 

The world is changing dramatically and in ways that are hard to predict. Finance departments are overwhelmed with both the volume of work they have and managing the stress of falling revenues. The general level of risk is also heightened during these times, with most CFO’s looking to create plans with fewer people, budget cuts, and economic uncertainty.

But, your business is looking to the finance team for clear guidance on what it can afford, what could be cut, and how to rebalance. The role of the CFO is to protect the company’s assets, manage risk, maintain effective internal controls. Remember to keep your focus on the company, industry trends and developments, and the economy’s current and likely future performance. 

But, there are ways that you can lead your team to overcome these challenges, and emerge stronger. 

Firstly, make sure you have a full understanding of the major functions across the business. Use this time to strengthen relationships, and truly understand their various strategies, challenges and priorities. You’ll be more likely to be able to provide teams with valuable answers that they need, while getting more detailed information from them, leading to more accuracy in your projections.

Secondly, develop strong financial partners and find efficient ways of working together. Partnerships allow for more specialisation and a more streamlined business. They also allow you to focus on the core activities of your business and mitigate risks.

Amid the pandemic, we developed two strategic partnerships that created growth and more opportunities for our business, while addressing some customer challenges. We partnered with EML to get our new expense management solution, RoomexPay to market to support key workers travelling during these times.

We also worked with Affiniture to increase credit payment periods and reduce pressure on our customers, because we understand businesses have fewer resources due to COVID-19.

Thirdly, relax and think long term. Yes, this pandemic has absolutely changed the way we do business, especially in travel. But if you stay calm and think clearly, you will be able to identify innovative, intelligent, and growth-oriented measures - which are in the best long term interests of the business.

Workforce travel will change dramatically due to the impacts of the pandemic.  

Hotel availability has reduced, so if your team is used to staying in a particular chain, be flexible, and look at other options. Contactless payment transactions are on the rise, so it could be helpful arming your staff with prepaid cards like RoomexPay, that also offer mobile payments rather than cash. They offer little risk, as the amount of money accessible on each card is directed by the finance team. I think about it like this -travelling with cash is going the way of ordering goods using a fax machine! It also reduces pressure on your travelling workforce, that is even more cost-conscious today and would prefer to not pay out of pocket.

I also see travel moving to a centralised platform. Many companies manage travel through multiple leisure sites, excel sheets and notebooks. It’s hard to actually get a hold of what you're spending, on who, and why. I also foresee, as budgets tighten, compliance with travel policies will be even more essential.

Travel policies have always been very important, but now on top of the assistance they provide to adhering to budgets, all policies will require editing due to the complete change in travel procedure as an effect of the pandemic. Ensure your travel policies have been updated from a cost, risk, and duty of care perspective. 

There are a few things the finance teams can do today to adjust to the 'new normal.'

Just as our governments and our businesses are adjusting to ‘a new normal’ - the people that make up our teams are too. The stress of the pandemic has hit everyone, both personally and professionally. First and foremost, your most valuable company asset is your people.

A big focus of mine has been putting in time and effort into creating a team culture. A happy and engaged team that supports and helps each other and is motivated to add value to the business is key in the current situation. Challenges and surprises abound at the moment, and a team that enjoys working together and having some fun will navigate these issues much more smoothly.

I also have gained more appreciation of work-life balance and the flexibility needed to achieve this. Try to get better awareness into what’s going on in staff members' lives, because it impacts their workday and their work performance. On the same note, working remotely is different than working in the office in many ways- and I’ve noticed a big, positive change in the efficiency of our processes.

It seems this trend of working remotely when possible will continue, so use this time to consider processes, automation opportunities, integrations, and team compositions.

Ask yourself, if you were designing the department from scratch today, what would you put in place? How could you be better set up for success when the upswing returns? Get used to working without paper, and saving documents into the cloud rather than locally, and communicating and collaborating regularly. 

Use this drastic change to give yourself and your team a fresh start. 

We’re living in a very different world today, and we all need time to process, react, regroup, and reset. Roomex, has been providing assistance to companies as they get back on the road on everything from sourcing, negotiating and managing safe, clean, flexible accommodation to helping them remotely roll out prepaid expense cards and expense management platform to travelling workforces.

Get in touch with one of our travel experts to learn more about how Roomex can save your business time and money, and get you back on the road safely. 

 

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How Finance Teams Can Lead Their Company into Recovery Amid COVID-19

How Finance Teams Can Lead Their Company into Recovery Amid COVID-19

Since the start of March, the impacts of COVID-19 have hit nearly every industry. It’s safe to say we’re slowly adjusting to our new ‘normal’ - but the...

Read More
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COVID-19 has quickly impacted nearly every aspect of our lives. It’s taken a serious toll on our healthcare infrastructure, the economy, and of course, travel. Many of us have been working remotely since the beginning of March - and have somewhat adjusted to a new normal. Our governments have put restrictions in place to protect us, and as they begin to lift, we face new questions, anxieties, and challenges. 

Key Workers have been travelling throughout the lockdown, and many businesses have updated their operations to best serve them, and keep them safe. In the travel industry, hotels have completely overhauled operations to increase cleanliness and safety of both guests and employees. Now, as construction and manufacturing industries, for example, get back on the road, businesses must quickly react to ensure they are in safe accommodation. On top of this, many businesses are facing budget and staff cuts, making managing these already difficult to coordinate bookings even more of a challenge. 

How to book safe accommodation for your workforce while remaining cost and time-sensitive:

1. Be flexible

Many hotels have closed down or halted operations due to the impacts of COVID-19. Particular chains or hotels that you’re used to booking may no longer be available. The good news is, there is often a similar property that is in the same price range and distance. It’s also good practice to book rooms with refundable rates at this time - as it’s had to predict the next change or amendment to our current travel restrictions. Platforms like Roomex are constantly updating their inventory with hotels that are available, and that are offering refundable rates. Our hotel experts promise a one hour response time and will negotiate and confirm project bookings on your behalf.  They will alert you to any changes you need to be aware of upon arrival with a confirmation call to the hotel, and are available for contact through live chat at any time. 

2. Get ready for a very different travel experience 

Workforce travel is not what it used to be. The entire experience has changed, from check-in, to how rooms look, to the way food is served. Many hotels have implemented social distancing screens at check-in, promise sanitized key cards, and have removed any non-essentials from the rooms such as menus and binders. Most hotels have halted dine-in services and will deliver boxed meals to guest rooms or for takeaway. Since we’re constantly negotiating large group rates, we promise safe hotels in-line with the WHO’s cleaning guidelines. Our team has clear direction into what particular hotels have done to ensure safety and they will inform you prior to check-in. 

3. Educate your staff on staying safe while on the road, and check in on them

Your most important asset is your team. They will likely be excited to get back to work and to some level of normalcy, but with caution. Just like you, the pandemic has impacted their day to day and how safe they feel while leaving their homes. You’ll want to provide them with the most up to date travel information for the location they are working, how to interact with colleagues and others on the job. Our hotel experts can guide you on how to have these conversations and send them off with helpful advice that our Key Worker customers have been following. We’ve updated our Duty of Care map so you’re able to get historical and future booking data so if there is another hotspot, you know what staff may have to quarantine. We can also provide bespoke, detailed reports on travel history and spend should you require it. If your staff needs anything on the road such as meeting rooms, meal services or meeting supplies like computers or projectors we can also work with you to accommodate any special requests. 

Business travel is going to be different - and managing project bookings and long term stays are no different. Coordinating such projects may seem difficult, but with some help, patience, and expertise, your team will be back on the road in no time. 

Our hotel experts have been reacting to the changes that the travel industry has undergone over the last few months - and have been making project bookings on behalf of front line staff and key workers. Get in touch with one of our travel experts here and we’ll advise your next group booking. 

 

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How to manage travel post lockdown: from project bookings to long term stays

How to manage travel post lockdown: from project bookings to long term stays

COVID-19 has quickly impacted nearly every aspect of our lives. It’s taken a serious toll on our healthcare infrastructure, the economy, and of course,...

Read More
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As the COVID-19 pandemic continues, hotels across the U.K. and Ireland continue to adapt to accommodate key workers travelling during this time.  

This week we spoke to Atlas Hotels, one of our partners on our Key Worker Support Package about the changes that COVID-19 has brought. Atlas Hotels are an award-winning hotel company operating 49 hotels under the global brands, Holiday Inn Express and Hampton by Hilton. Atlas Hotels provide all the convenience, value-for-money and reliable service you expect. Each of their hotels in the United Kingdom has been purpose-built with business travellers in mind.

Hygiene and preventing the spread of COVID-19 have become so important. How are you ensuring both staff and guest safety?

We deep clean all hotels daily – public areas/touchpoints will be sanitised hourly and all rooms will be thoroughly cleaned using Ecolab chemicals. Collateral is being removed in rooms to reduce touch points and a digital offering is being developed. Social distancing – screens, floor mats will be introduced for all hotels. Hand sanitiser stations are provided on arrival. Lifts will be restricted to room occupants only.

How are Holiday Inn Express's ensuring safe and clean rooms for guests?

Rooms were already being cleaned to a high standard, however additional sanitising/deep cleaning will take place using Ecolab products, upon departure of every guest.

How has COVID-19 impacted the way in which you work day-to-day?

Our operations teams are working extremely hard to adapt to the new ways of working with the priority of safety for our guests and staff. We continue to offer food and beverage at our hotels adhering to government guidance on social distancing measures, checking in and taking payment via contactless solutions.

Has your check-in process changed to avoid contact?

Social distancing measures are in place along with Perspex screens and hand sanitiser at every contact location

What if guests begin to show symptoms?

We advise the guest to call 111 and request that they self-isolate within their room.

What is the business doing to stay up to date with updated recommendations from the government and the World Health Organization? 

We are currently following and adhering to all government and world health organisation guidance, we are also gaining regular updates from our brand.

Are you still offering food at this time? 

We continue to offer food and beverage at our hotels adhering to government guidance on social distancing measures.  We welcome guests to use takeaway services alongside our food and beverage offerings.

Are your amenities closed due to the outbreak?

Our conference rooms are currently closed due to the outbreak.

“We are working on changes to meeting spaces to make them work for social distancing but these spaces alongside the public areas will remain highly restricted at this point”

Learn more about Atlas Hotels and what they are doing to ensure guest safety here. 

Roomex is assisting companies with their project needs worldwide, whether it is supporting key workers with their long term stays in hotels or apartments, please reach out to us and see how we can help you.

}, id=post_body, name=post_body, type=rich_text, label=Blog Content}}
Atlas Hotels increases cleaning measures to protect Key Workers travelling during COVID-19

Atlas Hotels increases cleaning measures to protect Key Workers travelling during COVID-19

As the COVID-19 pandemic continues, hotels across the U.K. and Ireland continue to adapt to accommodate key workers travelling during this time.  

Read More
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Thank you for submitting your email, one of our workforce travel experts will be in touch with you within one working day.

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The COVID-19 pandemic has forced nearly every industry to adapt their business to meet new needs. The travel industry in particular has undergone extreme changes to better serve their customers - Key Workers that are travelling to keep our citizens safe and economies running. 

We're proud to be partnering with Staycity Aprarthotels, one of Europe's largest independent aparthotel operators, on our Key Worker Support Package, and wanted to share a bit more about the detailed and stringent safeguarding measures they have implemented to keep Key Workers safe. 

Reception is often one of the busiest parts of the hotel. How has Staycity been ensuring both staff and guest safety?

Reason for stay information is being collected at the point of booking or point of arrival in order to prevent none-essential workers utilising the aparthotels. 

In addition, team members on reception have been reduced to minimal numbers and sneeze screens have been introduced to reduce contamination risk between guests and team members and critical contact points such as check-in, receiving parcels, needing advice etc. Social distancing markings have been placed on floors in the reception area and guests are encouraged to follow the government guidelines. Hand sanitiser is also available in the reception area.

Guests are encouraged through signage, welcome letter/ email and verbally not to use the lifts with other guests other than those from the same family.

Lift call buttons and other common contact surfaces are regularly sanitised throughout the day and guests are not allowed to use common areas to congregate.

StaycityAparthotels Image

How is Staycity ensuring safe and clean rooms and apartments for guests?

Prior to cleaning rooms they will have been empty for at least 72 hours. This is because current information suggests that the virus cannot survive for 72 hours on hard surfaces and for 24 hours for soft surfaces. After 72 hours the rooms will be cleaned using sanitiser known to kill the Covid-19 virus on all hard surfaces. All linen will be replaced as normal.

For long stay guests and to reduce cross contamination the in-stay cleaning service is not available and instead a cleaning pack including change of towels, linen, toilet roll etc will be placed outside the room every 7 days. The guest is asked to place their dirty linen in a double bin bag and leave it outside the apartment. Additional items such as vacuum cleaners can be arranged to facilitate the guests own cleaning regime.

Door handles, lift buttons and banisters in public areas will be sanitised on a frequent basis but this is not meant to replace guests own hygiene processes suggested by the government i.e. regular hand washing.

Where a maintenance issue occurs in a room that is occupied the guest will be asked to leave the apartment to enable the maintenance person to attend. The area worked on will be sanitised and the employee will wear PPE throughout. Only emergency maintenance issues will be attended to in an apartment occupied by a guest.

Are meals still available and are guests allowed to avail of the gym at this time?

All buffet breakfast services and dinner services have been stopped. Take away remains available but is limited to coffees and tea, bottles, snacks, pizzas etc. All are served in single use packaging or receptacles.

All loose seating in Food and Beverage areas have been removed to prevent congregation of guests.

The gym is closed to prevent cross contamination and to meet social distancing guidelines.

What is the business doing to stay up to date with updated recommendations from the government and the World Health Organization? 

A committee of Senior Managers including the Chief Operating Officer, Group Health and Safety Officer as well as External Consultants conduct and review the COVID-19 Risk Assessments on an ongoing basis as new knowledge emerges.

The committee reviews advice and guideline from, but not exclusively, NHS Groups, World Health Organisation, Public Health England and Health Trusts and applies the principles to the aparthotel environment and to the mitigation of risk to both guests and team members. 

All team members are encouraged to follow a regular hand-washing or hand sanitisation regime and also to wear appropriate PPE for the task they are attending to. They are advised to follow all social distancing guidelines and to follow the guidelines in line with our Risk Assessments.

Learn more about Staycity Aparthotels and what they are doing to ensure guest safety here. 

Roomex is assisting companies with their project needs worldwide, whether it is supporting key workers with their long term stays in hotels or apartments, please reach out to us and see how we can help you.

 

 

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Staycity Aparthotels implement stronger safety measures across all apartments to protect guests

Staycity Aparthotels implement stronger safety measures across all apartments to protect guests

The COVID-19 pandemic has forced nearly every industry to adapt their business to meet new needs. The travel industry in particular has undergone extreme...

Read More
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In recent weeks we have watched the world as we knew it change, due to the impacts of the COVID-19 pandemic. Hotels have had to adapt to these changes with many of them remaining open to support our Key Workers during this time of need. 

We also started offering a relief package for Key Workers travelling during this time, hand in hand with our hotel partners. 

We spoke to one of these partners, Katie Garrahy, from Roomzzz Aparthotels, stylish suites and serviced apartments offering a personal touch, about the measures they have taken to keep Key Workers safe while they are staying in their properties.  

Hygiene and preventing the spread of COVID-19 have become so important. Is it beneficial to have self-service rooms during these times? 

Katie Garrahy: 'All apartments have fully fitted kitchen facilities with a fridge, freezer etc. This allows Key Workers staying with us to still continue to cook for themselves. We facilitate food and supermarket deliveries meaning less risk and contact for residents within the hotels.'

Are you still offering food at this time?

KG: 'We are still offering our grab and go continental breakfast, which includes freshly baked pastries, fresh fruit, porridge and yoghurts. However, in order to ensure strict levels of hygiene, this is now being bagged in our back kitchen areas with employees wearing full PPE. Each item is wrapped individually and then bagged in an outer paper bag, this limits contact that people have had with the items and ensures that guests can take breakfast back to their apartments to enjoy.'

How has COVID-19 impacted the way in which you work day-to-day?

KG: 'Our front desk teams are adhering to strict social distancing levels with heightened levels of hygiene and sanitation in place. All of our employees have conducted training specifically for infection control and increased levels of sanitation in all high traffic areas have been implemented.'

Has your check-in process changed to avoid contact?

KG: 'Our check-in process is as contact-free as possible and we provide hand sanitiser for all guests entering the hotel.'

What if residents begin to show symptoms?

KG: 'For any residents who may be showing symptoms of COVID-19, we have a strict self-isolation policy which is given to all guests on arrival and strictly adhered to.'

Are your amenities closed due to the outbreak?

KG: 'We have closed down our gyms, communal spaces and coffee machines in order to ensure that we are following strict social distancing guidelines, however, we have made a provision that guests are still able to get complimentary tea and coffee 24 hours a day which they can take to their room to make and enjoy.'

Learn more about Roomzzz Aparthotels and what they are doing to ensure guest safety here. 

Roomex is assisting companies with their project needs worldwide, whether it is supporting key workers with their long term stays in hotels or apartments, please reach out to us and see how we can help you.

 

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Serviced Aparthotel provider, Roomzzz adapts services to provide safety and comfort to Key Workers during COVID-19

Serviced Aparthotel provider, Roomzzz adapts services to provide safety and comfort to Key Workers during COVID-19

In recent weeks we have watched the world as we knew it change, due to the impacts of the COVID-19 pandemic. Hotels have had to adapt to these changes...

Read More
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Over the last few years, Roomex has moved to become a prominent player in the workforce travel management space. We’ve been fortunate enough to be constantly growing and learning from our customers, and in turn, developing our product to the specific needs of workforce travellers. 

In recent weeks we have watched the world as we knew it change, due to the impacts of the COVID-19 pandemic. Our business has changed as well, just like many of our customers. 

During these times of uncertainty for all - we again turned to our ‘North Star’ to guide us
-our customers - the workforce traveller.

Travel has slowed to prevent the spread of this virus. Following this halt - the deck has been reshuffled, as to what we ‘need’ as a society. In essence, to survive this virus, we need food, energy, journalists, and of course medical professionals. These Key Workers are keeping the country and the economy moving.

As the virus has redefined what it means to be a hero, we’re redefining Roomex and it’s offerings so we can support our heroes. 

Last week - with the support of our hotel partners - we launched a Key Worker Support Package that offers a customised hotel programme tailored by a dedicated account manager, special discounted hotel rates, and we’ve built a new in-trip expense card (RoomexPay) that we are offering to our customers free of charge for the duration of this crisis.  

Well...What is RoomexPay?

It’s the smart, end to end workforce spend management solution. The prepaid card eliminates expense management and gives you full visibility and control of all in-trip spend. 

As Key Workers are moving fast to keep up with demand - expenses are the last thing they should be worried about. It's important that they don't pay out of pocket - and that the payment experience is seamless. RoomexPay can be rolled out to Key Workers remotely, and we're offering it free of charge.

RoomexPay suite

Simplify payment and expenses for Key Workers 

Securely and simply pay with the RoomexPay card or app and take a picture of the receipt to instantly claim the expense so they never have to sift through receipts at the end of a trip.

Never leave Key Workers out of pocket

With instant notifications to the main office, they have the ability to request top-ups while on the road or cancel or freeze a card should a problem arise.

Quickly get up and running remotely

Gain visibility and take control of all spend when each card has customisable limits and can be monitored and reported on in real-time with our analytics.

Manage and view all expenses in one place, in real-time

No paperwork, false claims, or manual errors when you control the entire expense process and reduce risk by eliminating the possibility of bogus claims and corporate card overspend.

We hope that we can be of benefit to all workforce travellers eventually, but right now - we realise the need is there for our valued Key Workers. 

If you’d like to learn more about RoomexPay - get in touch here, or reach out to your account manager. 

 

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In-Trip Expense Card and App Fast-Tracked to Provide Support for Key Workers

In-Trip Expense Card and App Fast-Tracked to Provide Support for Key Workers

Over the last few years, Roomex has moved to become a prominent player in the workforce travel management space. We’ve been fortunate enough to be...

Read More
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Roomex launches a Key Worker Support Package, offering a customised hotel programme tailored by a dedicated account manager, special hotel rates, and new, free in-trip expense card (RoomexPay)

As the COVID-19 pandemic continues to spread, we rely on key workers to keep the country running. These heroes are caring for our families in hospitals, keeping the lights on in our homes, keeping our environments clean and keeping our shops stocked and operational. 

At Roomex, we believe that the risks that these individuals are taking to keep us all safe are worth more than a simple thank you. We are honoured to work with those supporting our country in these trying times - and it’s our turn to support you. 

We're working with businesses, non-profits, and governments in some of the most affected areas to ensure that we reach COVID-19 responders who need accommodation away from home. 

Looking for support? Reach out to us at tryus@roomex.com

Our goal is to make travelling during these uncertain times a little less stressful. 

  • We have negotiated exclusive Key Worker Rates across the country that are available on your Roomex platform. Please ask us for the full list of hotels
  • We will work with you to provide a customised hotel programme based on your unique needs 
  • We are dedicating account managers to our customers that have Key Workers to ensure safety and peace of mind
  • As safety during this time is the most important, we ensure that all hotels that are offering this discount are cleaned to the standards recommended by the WHO 
  • Our team will assist you in drafting the required letter stating permission to travel that is required upon check-in at all hotels
  • We realise hotel expenses are only part of the overall requirement for you right now- so we are also offering RoomexPay free of charge as part of this Key Worker Rate package

Due to the current situation, we've fast-tracked our newest product, RoomexPay based on current customer demand. 

As Key Workers are moving fast to keep up with demand - expenses are the last thing they should be worried about. It's important that they don't pay out of pocket - and that the payment experience is seamless. RoomexPay can be rolled out to Key Workers remotely, and we're offering it free of charge. 

Simplify payment and expenses for Key Workers 
Securely and simply pay with the RoomexPay card or app and take a picture of the receipt to instantly claim the expense so they never have to sift through receipts at the end of a trip.

Never leave Key Workers out of pocket

With instant notifications to the main office, they have the ability to request top-ups while on the road or cancel or freeze a card should a problem arise.

Quickly get up and running remotely

Gain visibility and take control of all spend when each card has customisable limits and can be monitored and reported on in real-time with our analytics.

Looking for support? Reach out to us at tryus@roomex.com

 

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Key Worker Support Package to provide relief to those travelling during COVID-19

Key Worker Support Package to provide relief to those travelling during COVID-19

Roomex launches a Key Worker Support Package, offering a customised hotel programme tailored by a dedicated account manager, special hotel rates, and new,...

Read More
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10 headaches Roomex solves for construction travel managers

10 headaches Roomex solves for construction travel managers

If you’re in charge of organising construction travel plans for your company, your goal is simple. You need to book clean, comfortable rooms for employees...

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Will Artificial Intelligence Play a Big Role in the Future of Construction?

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For an industry that prides itself on progress, innovation, and cutting-edge technology, the engineering and construction trade has been somewhat slow on...

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